Provides administrative and program management support services to the Center for Healthcare Transformation; includes coordinating events, training, and managing project administrative needs. Work is performed under limited supervision, reporting to the Director of the Center for Healthcare Transformation.

• Plan, coordinate, and schedule meetings and/or events for stakeholders.
• Coordinate and organize catering for department events.
• Enroll participants in systemwide trainings.
• Provide support and project oversight for performance improvement initiatives.
• Operate at Six Sigma yellow belt level and execute tasks accordingly.
• Track agenda items and project milestones.
• Perform internal and external research for key deliverables as assigned.
• Document meeting minutes and organize library of resources and materials.
• Monitor and manage objective performance trackers and dashboards.
• Support the development of reports, training materials, and PowerPoint presentations.
• Provide onsite or virtual support during trainings and events.
• Perform other duties as assigned

• Bachelor’s degree in Business Administration, Health Care Administration, or related field, or the equivalent combination of education, training and experience.
• 1 to 2 years’ experience in performance improvement.
• 1 to 2 years’ experience in program coordination, preferably in a health care setting preferred.
• Six Sigma yellow belt required, green belt preferred.
• Working knowledge of project management methodologies, processes and tools.
• Advanced customer service skills.
• Effective skill in project management.
• Demonstrated resourcefulness, with ability to anticipate needs, prioritize responsibilities and take initiative.
• Ability to navigate a highly matrixed organization effectively.
• Ability to deal with ambiguity and work in a dynamic, results-oriented environment.
• Ability to analyze, compare, contrast, and validate work with keen attention to detail.
• Effective skill managing multiple staff initiatives/priorities and meeting changing requirements and priorities to accomplish objectives.
• Effective skill to influence, negotiate and persuade to reach agreeable exchange and positive outcomes.
• Effective analytical, conceptual thinking, planning, organizational, and problem-solving skills.
• Effective skill developing and maintaining collaborative working relationships with all levels of leadership, staff and vendors.
• Ability to work independently with minimal supervision.
• Advanced verbal, written and interpersonal communication skills.
• Advanced skill in the use of Microsoft Office Suite (e.g., Access, Word, Excel, PowerPoint).

All your information will be kept confidential according to EEO guidelines.

Compensation:

Pay Range: 33.36-46.70

Other Compensation (if applicable):

Review the 2025-2026 UMMS Benefits Guide