Join Our Team at UMMC!

As the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized medical center offering opportunities across the continuum of care. Located in downtown Baltimore near the Inner Harbor and Camden Yards, UMMC is a vibrant place to work where talents and ideas come together to enhance patient care and advance the science of nursing.

As a Patient Safety Healthcare Coordinator, you will:

• Analyze patient safety events and communicate with hospital leadership, clinical teams, and Risk Management to drive change towards high reliability and zero harm.
• Lead multi-disciplinary teams, including physicians and senior leaders, to achieve patient safety and improvement strategies at UMMC.

Key Responsibilities:

• Coordinate, educate, manage projects, and facilitate safety initiatives.
• Work with UMMC departments and MMCIP on risk reduction strategies within a Just Culture framework.
• Collaborate with leadership, staff, and physicians to implement safety and improvement activities.
• Review patient records and prepare summaries for discussion and problem-solving.
• Develop and update policies and procedures, ensuring compliance with UMMC standards and regulations.
• Manage reports to regulatory agencies like the Joint Commission and Office of Healthcare Quality.
• Build strong relationships with key medical staff.
• Guide Unit-Based Safety Clinicians (UBSCs) and Unit Dyads.
• Serve as a key resource for patient safety to clinical teams and support staff.

Principal Responsibilities:

• Assist in coordinating activities to achieve zero harm.
• Direct the patient safety program with leadership:
  • Coordinate root cause analysis (RCA) and follow-up action plans.
  • Partner with UMMC leadership to advance a culture of patient safety.
  • Lead efforts to improve event reporting and response to near-miss events.
  • Use data to drive patient safety improvements.
  • Communicate and educate on patient safety strategies.
  • Develop and implement safety education for staff.
  • Serve as a consultant for unit managers and clinical representatives.
  • Oversee the Event Reporting System, identifying trends and nominating Great Catch awards.
  • Investigate patient safety events and trends.
  • Participate in in-service education and regulatory compliance.
  • Conduct proactive risk assessments and chart reviews.
  • Implement the Safety Culture Assessment survey and debrief results.
  • Lead or participate in key hospital committees focused on patient safety.
  • Assist with regulatory reporting and ensure compliance with standards.
  • Manage and lead patient safety projects.

Education and Experience:

• Preferred: Master’s degree in nursing or related health science field.
• Required: Current licensure in a related field (e.g., RN, physical therapy).
• Required: 3-5 years of experience in patient safety in an acute care facility; experience in an Academic Medical Center is preferred.

REQUIRED Knowledge, Skills, and Abilities:

• Regulatory Knowledge: Understanding of federal, state, and local regulatory and accreditation requirements.
• Quality Improvement: Expertise in quality improvement measurement, analysis, and strategies.
• Leadership: Strong leadership and interpersonal skills.
• Problem-Solving: Proficiency in problem-solving, analytical skills, and implementing new programs.
• Communication: Highly effective oral and written communication skills for interacting with hospital personnel, administrators, clinical staff, and external agencies.
• Project Management: Ability to manage projects and programs with limited supervision, demonstrating initiative and problem-solving skills.
• Collaboration: Ability to develop collaborative programs and projects with other disciplines, contributing to team effectiveness and facilitating improvements.
• Technical Skills: General knowledge of PC and database management software.
• Presentation Skills: Strong presentation skills, including executive-level presentations

All your information will be kept confidential according to EEO guidelines.