Substance Abuse Clinical Program Manager - Nurse Practitioner

  • Full-time
  • Shift: Day
  • Location: UMMC Midtown Campus
  • Position Type: Exempt

Company Description

Renowned as the academic flagship of the University of Maryland Medical System, our Magnet®-designated facility is a nationally recognized, academic medical center with opportunities across the continuum of care.  Come join UMMC and discover the atmosphere where talents and ideas come together to enhance patient care and advance the science of nursing.  Located in downtown Baltimore near the Inner Harbor and Camden Yards, you won’t find a more vibrant place to work! 

Job Description

The University of Maryland Midtown Campus Addiction Service is hiring a Nurse Practitioner Clinical Program Manager.  This Nurse Practitioner will coordinate the medical team in a progressive addiction practice, which includes providing medically supervised withdrawal services in the hospital along with outpatient clinical services. The practice includes opioid treatment program (OTP), outpatient counseling (OP), and a robust Buprenorphine program. The OTP, known as Center for Addiction Medicine (CAM), has been a well-known practice in Baltimore City for over 30 years.  In coordination with the medical director, the position will lead the practice in providing state of the art addiction treatment and be actively involved in community addiction organizations. This candidate must have strong addiction and leadership experience. CARN APP certification preferred. If you like working with a group of wonderful medical assistants, nurses, counselors, social workers, peer recovery coaches, physicians, nurse practitioners and addiction patients then this will be the place for you. 

Under limited supervision, serves as a leader and coordinates an advanced level of comprehensive health care of a specific patient population in collaboration with the medical staff. Oversees the work of the nurse practitioners and physician assistants in specific service lines. Takes a leadership role in overall program development.

Principal Responsibilities and Tasks

The following statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all job duties performed by personnel so classified.

  • Assists the Director of Nurse Practitioners and Physician Assistants and collaborates with the Medical Director in facilitating the development, support and management of the NP group within specific service lines. This includes improving patient throughput, early patient discharge, patient and staff education, hospital task forces, and patient satisfaction.
  • Actively participates with Quality Management in the development and implementation of clinical practices.
  • Monitors competency, documentation and outcomes of care given by Nurse Practitioners and Physician Assistants. Identifies ways to facilitate working relationships among all levels of staff to meet patient care requirements.
  • Provides overall clinical supervision, including work assignments, training and evaluation in accordance with UMMC and specific, respective departmental policies and procedures.
  • Interviews and recommends hiring of Nurse Practitioners.
  • Conducts the annual performance evaluations of staff and recommends disciplinary measures when necessary.
  • Identifies learning needs of staff. Orients new Nurse Practitioners. Develops department level education, including in-services and teaching materials.
  • Promotes professional development of staff.
  • Develops policies and procedures related to patient care by following established applicable nursing, medical and primary care standards.
  • Models appropriate judgment in the follow-up of patient care issues, including use of physician, nursing and/or administrative chain of command. Models effective leadership behaviors in the Program Manager role. Facilitates learning for other staff to become more effective in their role. Provides coaching and team building to increase employee productivity and satisfaction. Serves as a resource to staff for problem solving.
  • Actively participates in and leads discussion of quality results and patient feedback, problem solving and development of plans to improve quality of care and service. Follows up and supports efforts of colleagues to implement improvement action plans.
  • Facilitates change to meet organizational goals within the service line. Develops and implements strategies to reduce costs and increase patient satisfaction.
  • Acts as a liaison with nursing, medical staff and quality management.

Qualifications

Education and Experience

  • Master of Science Degree with completion of a primary care Nurse Practitioner program.
  • Registered and currently recorded with the Maryland Board of Examiners of Nurses and Certified as a Nurse Practitioner in the State of Maryland. Certified in area of specialty. (Copy of written agreement with physician signed by the physician and nurse practitioner and written approval by the Joint Committee for Nurse Practitioners pursuant to COMAR 10.27.07.06A.)
  • Four years experience as a Nurse Practitioner is required. Lead or supervisory experience is preferred.

Knowledge, Skills and Abilities

  • Highly effective verbal and written communication skills are required to interact with patient families, departmental units, medical and nursing staff on all essential matters. Demonstrated/documented effective interpersonal skills.
  • Demonstrated ability to promote professionalism through involvement in professional organizations, teaching, research, publishing, and/or certification in area of specialty.
  • Ability to demonstrate knowledge and skills necessary to provide care appropriate to the patient population(s) served. Ability to demonstrate knowledge of the principles of growth and development over the life span and ability to assess data reflective of the patient's requirements relative to his or her population-specific and age specific needs.

Additional Information

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