Manager, Research Planning & Operations

  • Contract
  • Department: Research
  • Compensation: CAD 47.7 - CAD 71.54 - hourly

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union 
Number of vacancies: 1
New or Replacement Position: New 
Site: Toronto Rehab - Rumsey Centre
Department: Research
Reports to: Senior Manager, Clinical Research Services
Salary Range: $47.70 - $71.54 per hour
Hours: 37.5 hours per week
Shifts: Monday - Friday
Status: Temporary Full-time (1 year)
Closing Date: March 20, 2026

Position Summary
The CADE Study offers an exciting opportunity for a highly organized, results-driven, and dedicated Manager, Research Planning & Operations. We are seeking an experienced professional to lead the operational delivery of a cutting-edge study validating the Apple Watch ECG for ischemia detection during cardiopulmonary exercise testing.

The successful candidate will be a collaborative leader who thrives in dynamic, multi-stakeholder research environments, demonstrating exceptional organizational, communication, and problem-solving skills. Experience managing cross-functional teams, coordinating with industry sponsors, and delivering complex projects on time, within scope, and on budget is essential.

Duties
The Manager, Research Planning & Operations will play a key leadership role in ensuring the successful execution of the CADE Study. Responsibilities include, but are not limited to:

  • Lead all operational aspects of the CADE Study, ensuring timely, high-quality, and cost-effective delivery.
  • Oversee participant recruitment, screening, and enrollment, including targeted chart review and on-site recruitment.
  • Supervise and mentor research coordinators, lab staff, and clinical personnel involved in study activities.
  • Liaise with the study sponsor to provide operational updates, manage deliverables, and ensure protocol compliance.
  • Track study progress, maintain recruitment metrics, and prepare regular reports for internal and external stakeholders.
  • Develop and monitor study budgets, including resource allocation and financial reconciliation.
  • Ensure all regulatory, ethical, and institutional requirements are met, including REB submissions, amendments, and ongoing documentation.
  • Identify opportunities for process improvements and implement operational efficiencies across the study.
  • Support data collection, management, and quality control processes, including synchronization of study devices.
  • Facilitate training sessions for staff and referral site personnel to achieve recruitment and operational goals.
  • Serve as the primary point of contact for internal teams, participants, and external collaborators to ensure smooth study execution.
  • This role requires flexibility in work hours to accommodate study demands, including potential early mornings or evenings for exercise testing sessions.

Qualifications

  • Master’s degree in health sciences, business, or a related discipline, required
  • At minimum of 3-5 years of progressively responsible project management experience in healthcare, clinical research, or digital health studies, required
  • Demonstrated understanding of research ethics, REB processes, and data privacy regulations.
  • Experience managing cross-functional teams in clinical or research settings.
  • Familiarity with ECG testing, exercise stress testing, or wearable cardiac monitoring preferred.
  • Project Management Professional (PMP) or equivalent certification, an asset
  • Experience with industry-sponsored clinical research and coordination with external technology partners, preferred
  • Experience managing research budgets, financial reconciliations, and funding transfers, preferred
  • Proficiency with data visualization and reporting tools (e.g., Power BI, Tableau), preferred
  • Familiarity with UHN financial, administrative, and electronic medical record systems, preferred
  • Strong understanding of healthcare operations, clinical research workflows, and compliance frameworks.
  • Exceptional leadership, communication, and stakeholder management skills.
  • Proven ability to make sound decisions, solve complex problems, and negotiate effectively.
  • Skilled in coordinating multidisciplinary teams and collaborating across clinical and research settings.
  • Demonstrated ability to manage change, adapt processes, and innovate solutions in fast-paced environments.
  • Experience with health monitoring devices, wearable sensors, and digital health technologies.
  • Advanced data management and analytical skills, with familiarity in handling large biomedical datasets.
  • Proficient in project management tools and methodologies; excellent organizational, planning, and time management skills.
  • Highly motivated self-starter with strong initiative, professionalism, and attention to detail.
  • Committed to high-quality work, continuous learning, and professional growth.

Additional Information

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

  • Competitive offer packages
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
  • Close access to Transit and UHN shuttle service
  • A flexible work environment
  • Opportunities for development and promotions within a large organization
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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