Discharge & Flow Coordinator

  • Full-time
  • Department: Flow

Company Description

UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Job Description

Union: Non-Union
Number of Vacancies: 1
New or Replacement Position: Replacement
Site: Toronto Western Hospital/Toronto General Hospital (cross-site as required)
Department: Patient Flow
Reports to: Manager of Patient Flow
Salary range: $40.34 - $50.43 per hour
Hours: 37.5 hours/week
Status: Permanent Full-Time
Closing Date: January 23, 2026

Position Summary

In accordance with established standards, professional requirements and as a member of the multidisciplinary health care team the Discharge & Flow Coordinator provides administrative and clinical leadership to all staff in a supportive, empowering manner while facilitating the effective and efficient movement of admitted patients through the hospital system. Responsible for hour-by-hour planning, organizing, directing, coordinating, and evaluating activities related to bed utilization and patient discharge.

Duties

  • Coordinating the daily bed requirements of patients being admitted/transferred to the hospital.
  • Establishing and maintaining a systematic review and assessment of bed availability.
  • Ensuring appropriate patient assignment based on clinical need, working with other departments to assess the need for standards to optimize the utilization of beds (inclusive of pre-operative days and direct admissions).
  • Participate in implementing and coordinating a patient-centered care plan with patients, family members, and the multi-disciplinary team for the purpose of facilitating the patient’s movement through the continuum of care
  • Review all incoming applications, monitoring chronic care, nursing home application;
  • Perform bed utilization review activities in collaboration with other health care team members to facilitate the streamlining of patient flow

Qualifications

  • Completion of Bachelors in Health related discipline or recognized equivalent.
  • Current registration with a regulatory college 
  • Five (5) years practical and related clinical experience.
  • Knowledge and experience in discharge planning and case management.
  • Knowledge and experience using utilization management principles and length of stay management strategies.
  • Experience in leadership and project management preferred.
  • Experience in program development and implementation preferred.
  • Excellent organizational, interpersonal and communication skills.
  • Excellent analytical skills, decision making, problem recognition and solving skills.
  • Excellent time management skills with ability to multi-task.

Additional Information

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN. 

  • Competitive offer packages  
  • Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/
  • Close access to Transit and UHN shuttle service 
  • A flexible work environment  
  • Opportunities for development and promotions within a large organization 
  • Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.) 

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.

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