UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

Union: CUPE TRI
Site: University Centre, Toronto Rehab
Department: Outpatient Services, Echo Ontario at UHN
Work Model: On-Site
Reports to: Manager, Program Services
Hours: 37.5 hours per week  Monday-Friday; Days
Salary: $23.04 -$28.81 per hour  
Shifts: Days
Status: Temporary Full Time (1 year contract)
Closing Date: December 05, 2025

Position Summary

ECHO (Extension for Community Healthcare Outcomes) is a collaborative model of education that empowers health care providers (HCPs) in underserved areas of Ontario to provide better care to more people, right where they live. ECHO at UHN currently runs 4 programs to support providers with management of these complex conditions: chronic pain, liver, and rheumatology, and concussion.
ECHO does not “provide” direct care to patients but it increases access to specialty level treatment by HCPs in the community. It does so by engaging HCPs from underserved areas in weekly videoconferencing sessions delivered by experts from University Health Network and other academic medical centers. The sessions include educational talks, case presentations, and interactive discussions. ECHO has expanded across Ontario as a successful model to improve access to care, improve professional skills, and disseminate medical education on best practices and new guidelines.

Duties

The principle responsibilities of the ECHO Administrative Assistant II include: administrative support of the project team including the Executive teams, project manager, and coordinators; all administrative tasks related to preparing and smooth operation of weekly ECHO sessions; registration of program participants; Attending ECHO sessions and submitting attendance reports; assisting with events such as seminars and conferences; efficient coordination, organization and scheduling of meetings, webinars and teleconferences including generating agendas and recording accurate minutes; responding to telephone calls and fielding inquiries appropriately; corresponding and communicating effectively with clients, team members and internal and external stakeholders; general office management including maintaining databases, documentation, filing, photocopying, faxing; ordering and maintaining inventory of equipment and office supplies; data entry; managing expense reimbursement requests and collection of invoices.

• Completion of a recognized office administration, customer service or business/marketing post-secondary program at the diploma level required.
• Minimum of three (3) years related administrative support experience
• Previous on-the-job computer/word-processing, database and spreadsheet software experience.  Experience with marketing software (Mailchimp) and SurveyMonkey preferred.
• Excellent organizational and time management skills
• Excellent interpersonal and customer service skills
• Excellent verbal and written communications skills
• Good knowledge of organizational/office practices, procedures, standards
• Ability to maintain confidentiality
• Ability to work well under pressure and use good judgment in assessing difficult situations

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.