UHN is Canada's No. 1 hospital and the world's No. 1 publicly funded hospital. With 10 sites and more than 20,000 members of TeamUHN, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education at UHN and West Park Healthcare Centre. As Canada's top research hospital, the scope of research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care.

The UHN Connected Care team is focused on changing the way care is delivered and experienced. We are known for our ability to deliver scalable and sustainable solutions to complex health challenges. We continue to look to the future to see where healthcare needs to go, seeking solutions within and beyond digital health to enable what we want to do.

Today, we break down barriers to change and connect people who want to solve these problems, bringing policy makers, funders, thought leaders, clinicians and patients to the table to build solutions together. Working with our partners to bring life to great ideas, we use these ideas to create change through sustainable, shareable practices.

Union: Non-Union  

Department: UHN Connected Care

Site: Toronto Western Hospital, Krembil Discovery Tower

Reports to: Manager

Hours: 37.5 hours per week

Status: Permanent Full-time (contingent on continued funding)

Closing Date: September 23, 2025

Position Summary:

We’re looking for a Senior Analyst to drive the expansion and successful delivery of digital health initiatives through strong project and change management expertise.  This role focuses on supporting high-impact, complex projects that enhance patient outcomes, streamline clinician workflows, and improve the way care is delivered and experienced.

We are collaborating with healthcare providers and system administrators from partner organizations to improve patient transitions from UHN into the community. Our goal is to improve patient satisfaction and their overall health outcomes by following the patient throughout their journey.

RESPONSIBILTIES INCLUDE:

• Support the establishment of detailed project plan to articulate time, budget, resources, scope and risks in projects
• Support project activities related to scope, schedule, resources, communications, risk, financial budget and development of resulting project documentation
• Manage risks by balancing client expectations, project scope and taking early action to resolve problems
• Successfully support the planning, implementation and delivery of projects within an inter-disciplinary team environment, including acute and home and community care partners
• Regularly engage with project sponsors and stakeholders to collect requirements and to ensure success through project lifecycle
• Apply change management and communication strategies to multiple stakeholders and organizations throughout projects
• Use the integrated delivery approach to ensure successful implementation and adoption of digital health services across a varied group of stakeholders
• Perform assignments and special projects in support of organizational objectives, often functioning across disciplines and areas of expertise.
• Work with minimal supervision and report escalations as required
• Identify strengths and weaknesses of various alternatives and select or recommend appropriate solutions which are practical and thorough, to a wide range of complex problems
• Assist in the management and monitoring of project plans and budgets
• Seek to improve team performance by encouraging other team members to contribute to team tasks
• Demonstrate ability to oversee end-to-end low-moderately complex assignments and projects with little supervision. Work with Manager to identify and resolve barriers and challenges
• Demonstrate critical thinking to ensure deliverables continue to align with project and program goals and vision; identify impacts of ongoing changes
• Demonstrate ability to lead a small group of analysts and/or students on low to moderately complex projects
• Lead self and peers by conduct and example. Participate and contribute on assigned project teams or committees by assisting in the development of guidelines, procedures, standards, and monitoring for industry compliance. Provide assistance and/or training to designated staff members

• Undergraduate Degree required in Health Informatics, Computer Science, Industrial Engineering, Business or related field; Clinical background an asset. Masters degree an asset.
• Minimum 2-3 years Healthcare Project Management experience (at the senior analyst level preferred)
• Comprehensive knowledge of project management (project planning, implementation, evaluation, risk assessment, benefits realization)
• Project Management and Change Management certifications are assets
• Knowledge and experience in developing and executing communications and adoption plans (e.g., stakeholder analysis, communication strategies and tactics, awareness campaigns, gathering user feedback)
• Familiarity with system architecture, data analysis techniques, and electronic patient records are all assets
• Applicable industry experience in leading projects that support client groups such as Health Care, Pharmaceutical, Finance, Human Resources, Telecommunications etc.
• Excellent interpersonal and client relationship skills
• Excellent analytical, prioritization, and organization skills
• Excellent attention to detail
• Strong knowledge of digital health
• Excellent presentation, writing, and/or training skills
• Strong budget and risk management skills
• Excellent team building skills, listening, coaching, group facilitation and conflict resolution skills
• Proficient use of computer, software, and peripheral equipment, i.e., Windows, MS Office (especially Excel), MS Mail/Outlook, MS Project

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.