UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto.

UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality.

www.uhn.ca

The UHN Connected Care team is focused on changing the way care is delivered and experienced. We are known for our ability to deliver scalable and sustainable solutions to complex health challenges. We continue to look to the future to see where healthcare needs to go, seeking solutions within and beyond digital health to enable what we want to do.

Today, we break down barriers to change and connect people who want to solve these problems, bringing policy makers, funders, thought leaders, clinicians and patients to the table to build solutions together. Working with our partners to bring life to great ideas, we use these ideas to create change through sustainable, shareable practices.

Union: Non-Union

Number of vacancies: 1

Site: Toronto Western Hospital

Department: UHN Connected Care

Reports to: Manager, Strategy & Partnerships

Hours: 37.5 hours per week

Status: Permanent Full-Time, contingent on continued funding

Closing Date: September 19th, 2025

Position Summary

The Lead, Knowledge Mobilization is responsible for the development and implementation of a network-wide knowledge mobilization (KM) strategy to ensure that UHN Connected Care products are relevant and applicable for knowledge users (e.g., decision-makers, clinicians, industry partners, etc.). Reporting to the Manager, Strategy & Partnerships, the Lead will promote the scale and spread of Connected Care Program; leveraging the expertise of a broad partner network and applying knowledge mobilization best practices to enhance UHN Connected Care activities, working closely with internally and externally-based partners.

Key Roles and Responsibilities:

Knowledge Exchange, Capacity Building & Partnerships

• Work with the Connected Care team to deliver training initiatives that build implementation capacity—including communities of practice, workshops, and webinars
• Apply adult learning principles, develop training content, and use facilitation techniques to engage a range of audiences
• Maintain a centralized repository of practical resources, tools, and lessons learned

Product Development

• Oversee the redevelopment of Connected Care's website, working with a web development firm to shape content and structure that reflect its role as key partner in delivering change at scale across the health system
• Develop engaging, accessible materials (e.g., guides, presentations, brochures) tailored to diverse stakeholders such as government, hospital partners, community agencies, and international audiences

Communications

• Develop audience-specific messaging across stakeholder groups, ensuring clarity, consistency, and relevance
• Support engagement through social media, website, and newsletter content
• Create written and visual content that highlights Connected Care’s work and impact in communities
• Identify and help coordinate speaking opportunities for Connected Care team
• Work with UHN Communications on media requests and external engagement

• Completion of a master’s degree in Communications, Knowledge Mobilization or equivalent.
• 4 – 6 years of practical and related experience required.
• Strong foundation in knowledge mobilization and change management frameworks, with proven ability to:
  • Develop and execute effective KMb strategies across diverse stakeholder groups including government/policy makers, health care, housing, service partners, community organizations, and the public
  • Support stakeholders through change and implementation processes
• Experience working within or knowledge of Ontario health system and its key stakeholders

Technical Expertise:

• Demonstrated success creating engaging knowledge products (toolkits, infographics, videos, plain language resources)
• Experience facilitating both structured learning (workshops, training) and communities of practice
• Strong project management skills 
• Proficiency with digital platforms for knowledge sharing and engagement
• Experience with evaluation and impact measurement

Professional Skills:

• Outstanding ability to translate complex information into clear, compelling content for diverse audiences
• Strong facilitation and presentation skills
• Proven ability to build and maintain relationships with stakeholders at all levels
• Experience working effectively in cross-functional, collaborative environments
• Ability to exercise initiative, tact, and discretion while managing multiple priorities under pressure

Key Attributes:

• Strategic and creative thinker with strong problem-solving abilities
• Self-motivated professional who thrives in dynamic, fast-paced environments
• Collaborative teammate with exceptional interpersonal and relationship-building abilities
• Passionate about health care transformation, social impact and supporting older adults

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.