The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. 

Union: Non-Union
Site: Toronto General Hospital
Department: Education Technology and Innovation
Reports to: Dr. David Wiljer
Work Model: Hybrid
Grade: N0:05
Hours: 37.5 hours per week
Salary: $31.64 to $39.55 per hour (To commensurate with experience and consistent with UHN compensation policy)
Shifts: Day shift
Status: Temporary Full-Time
Closing Date: April 4, 2025

Position Summary
We are looking for a Research Analyst II with an interest in conducting applied research, and a passion for improving healthcare through technology and education.

Our mission at Digital Compassion Lab is to change healthcare delivery for all by designing and evaluating thoughtful digital technologies that are compassionate and empower people. We work tirelessly with local and international minds from multidisciplinary areas like education, design, technology, informatics, and health fields to transform health systems around the globe.  

Embedded within Toronto General Hospital, we are a part of one of the largest medical research centres in North America and have unparalleled access to insights from those who use our healthcare system the most - patients and their clinicians. Due to this unique positioning and our vast skill set, our work is making an impact right now in the areas of adoption of artificial intelligence, knowledge management approaches to promote continuing professional development, and compassionate care delivery when using digital technologies.

Duties
As an integral member of the Digital Compassion Lab, you would provide research support across numerous, ongoing studies. Your core responsibilities would include, but not limited to:

• Project reporting, including tracking as well as communicating study status and risks
• Conducting literature reviews and needs assessments
• Preparing research ethics board documentation and amendments
• Recruiting and consenting study participants to join research projects and supporting them through the study
• Supporting data collection activities, including interviewing and facilitating focus groups
• Conducting qualitative analyses, both inductive and deductive approaches 
• Building and fostering relationships with internal and external stakeholders
• Preparing knowledge translation products, including conference presentations and manuscripts for peer-reviewed publication

• At minimum, a Bachelors Degree, preferably a Masters Degree in a health-related field (e.g., health sciences, public health, health informatics, psychology, health education, nursing, occupational therapy)
• At minimum, 3 years of related experience in a research environment, preferably as an integral part of a research team in an analyst or coordinator capacity
• Familiarity with qualitative research methodology and analysis, including software use e.g., NVivo
• Proven ability to be resourceful, learn quickly, change directions, and navigate complex decision making in a fast-pace environment
• Demonstrates strong interpersonal skills, focused on building relationships, and working in a collaborative environment with diverse, cross-functional teams
• Demonstrates excellent written and verbal communication, including strong presentations skills and attention to detail
• Experience supporting health research projects from initial grant application through to manuscript preparation for publication is preferred
• Familiarity with theories of digital health evaluation, IDEAA (inclusivity, diversity, equity, accessibility and anti-racism), and co-design is an asset

Why join UHN?

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.