The University Health Network, where “above all else the needs of patients come first”, encompasses Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute and the Michener Institute of Education. The breadth of research, the complexity of the cases treated, and the magnitude of its educational enterprise has made UHN a national and international resource for patient care, research and education. With a long tradition of ground breaking firsts and a purpose of “Transforming lives and communities through excellence in care, discovery and learning”, the University Health Network (UHN), Canada’s largest research teaching hospital, brings together over 16,000 employees, more than 1,200 physicians, 8,000+ students, and many volunteers. UHN is a caring, creative place where amazing people are amazing the world. 

Union: Non-union
Site: Toronto General Hospital
Department: Medical Engineering
Reports to: Director
Grade: M0-07
Hours: 37.5 hours per week
Salary: $102,898-$128,622 annually (To commensurate with experience and consistent with UHN compensation policy)
Status: Permanent full-time
Closing Date: May 5, 2024

Position Summary
UHN is looking for a skilled, dynamic, and motivated Manager to join our Medical Engineering Department. The Medical Engineering Department is an agile and vibrant team that is responsible for managing medical equipment and technology across all sites and programs of UHN.

The Manager is an integral member of the Medical Engineering Department, who is responsible for managing medical equipment and technology across multiple sites and programs of UHN. More specifically, this position is part of the leadership team and has a focus on the operational management of Department activities for electromedical and surgical equipment (and associated information systems) at TG and PM sites.

Duties

• Leads team to ensure excellent day-to-day operational support for electromedical and surgical equipment (e.g., commissioning, unscheduled maintenance, preventive maintenance), which requires planning, organizing and directing staff activities;
• Leads projects related to medical technology, including planning for, managing, designing, and participating in the implementation of new equipment and the scheduling of associated maintenance operations.
• Collaborates with senior medical/nursing and other relevant personnel to meet current and future equipment-related needs and ensure safe and quality patient care (e.g., equipment reliability, regulatory compliance, incident investigations, capital planning, consultations, issue resolution);
• Initiates and leads quality improvement initiatives to maximize equipment uptime and ensure superior customer satisfaction, which requires developing and analyzing data from Department systems (e.g., Computerized Maintenance Management System) to support evidence-based decision-making;
• Builds relationships with vendors/suppliers to facilitate and support planning, acquisitions, and escalation/resolution of issues;
• Develops policies, procedures and processes for the Department relating to electromedical and surgical devices (and associated information systems);
• Manages assigned staff and team's financial resources

• Completion of recognized Masters degree in Clinical Engineering or Biomedical Engineering, or recognized equivalent required
• Registration as a Professional Engineer (P. Eng.) in Ontario with the PEO required
• Minimum of five (5) years related experience required
• Experience working in a hospital environment required
• Certification in Clinical Engineering preferred
• Proven ability to build and lead a diverse and high-performing team
• Proven ability to resolve conflicts
• Excellent listening skills and empathy
• Excellent problem recognition and problem-solving skills in a technical field
• Excellent interpersonal skills and customer service skills
• Excellent verbal and written communication skills
• Excellent time management and organizational skills with the ability to set priorities
• Excellent conceptual thinking, strategic thinking, and project management skills
• Excellent ability to build working relationships with other colleagues
• Ability to work effectively as a team member and as an autonomous professional
• Ability to work effectively and efficiently in a fast-paced and stressful environment
• Commitment to patient care and safety
• “Can-do” and open-minded attitude, ability to pivot when needed
• Must demonstrate clear understanding of medical devices, systems and computer software and hardware
• Demonstrated commitment to continuing education

Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

All UHN Employees are required to be fully vaccinated with a COVID-19 vaccine series, approved by Health Canada or the World Health Organization, as a condition of hire. Proof of COVID-19 vaccination will be required. Should you be the successful candidate, you will be required to comply with UHN’s mandatory Vaccination Policy that is in effect.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.