Company Overview

United Franchise Group is the umbrella company to a successful group of the world’s largest franchise systems. You’ll find our employees kicking back at monthly social gatherings and being a part of something bigger by volunteering on the weekends together. Our hyper growth within the last several years has led us to create more of these important roles in our headquarters in West Palm Beach.

Are you someone passionate about outsourcing and creating opportunity for others globally? Then we need you! Be a part of our newest dynamic company, Resource Operations International (ROI) where you can have fun while working hard and actually be excited about your work! If you are an energized person who enjoys building relationships and thinking outside of the box, look no further! Get in a fast-paced growth position with a great team and benefits!

Responsibilities:

• Main point of contact for franchisee support throughout training- advise on software, technology, and operating systems.
• Instruct franchisee on software packages and custom client relationship management (CRM) system.
• Conduct Marketing setup for each franchisee.
• Record training videos and update training modules.
• Hold training support calls with new franchisees.

·         Retain and grow vendor relations while seeking and securing new ones.

·         Negotiate Rates with preferred vendors to ensure discounted rates for our franchisees.

·         Prequalify vendors/freelancers and review quality of services, communication skills and portfolios.

·         Oversee Vendor onboarding process for new Vendors coming on to our platform

·         Oversee all vendor communication and work with brand leader and marketing team to ensure clear communication of system and brand updates

·         Review vendor profiles, rates and internal rating system for Quality Assurance

Requirements:

·         Bachelor's degree (B. A.) from four-year College or University; or five years related experience and/or training; or equivalent combination of education and experience.

·         Must have a clear understanding of outsourcing and primary business functions.

·         Must be outgoing and passionate about building and maintaining strong working relationships.

·         Strong attention to detail and problem-solving skills.

·         Excellent written and verbal communication skills.

Compensation:

·         Full-time position

·         Competitive compensation and excellent benefit package

Benefits and our culture:

United Franchise Group offers an awesome casual work environment with a great team of smart, motivated, innovative and fun people. And our benefits are pretty good as well, including medical, dental, vision, life insurance, short/long term disability, generous time off and a 401k match! We hold tons of events throughout the year including social gatherings and team building activities. The management, sales, and marketing team at UFG offers an environment where our team member’s ideas are not only heard, but implemented. Some of the benefits are:

·         Travel opportunities

·         Leadership workshops for personal development

·         Recognition for our top performers

·         Mentoring

·         On-site gym

·         Philanthropy – a chance to give back to the community

All your information will be kept confidential according to EEO guidelines.