Franchisee Field Support

  • Full-time

Company Description

UFG, Inc.

Franchise Field Support –Setup Team

The United Franchise Group operates well-known brands such as Signarama, Fully Promoted (formally known as EmbroidMe) and Experimax both internationally and across the domestic US.

Due to continued business growth, an exciting opportunity now exists for several Operations Advisors to join our team based in the Southeast.  The primary purpose of the role is to support, lead, develop and coach Franchise Partners.

Utilizing UFG corporate programs and Local Area Marketing initiatives, you will work to improve the performance of every franchisee business and rive new customer acquisition within the region. This is a hands-on role, perfect for a driven, results focused individual.

The successful candidate will work closely with the UFG leadership team.  This is not a 9-5 job; flexibility is therefore required around hours worked to deliver the right results.  Most importantly, you will need to dig in and do what is required to get the job done.

The ideal candidate will have prior franchising experience as well as strong sales and communication skills.

Spending most of your time working in the field you will be heavily involved with hands-on location setup, production, marketing, and software expertise.

To be considered for this role you will need to display the following:

·         A strong training background

·         An ability to implement, manage and deliver Sales/Operational strategies and improve the overall support objectives of the franchise

·         Excellent people management skills with the ability to build strong relationships as the ‘go to’ person for the Franchisees

·         Strong written and verbal communication skills

·         Ability to travel at least  70-80% both interstate and locally

·         Resilient and capable of handling difficult conversations

·         Previous experience in franchise or similar industry is a plus

Job Description

Specific responsibilities include:

·         Provide leadership and ongoing support to franchisees, to help grow their business and increase profitability

·         Provide advice in areas including customer service, sales, marketing, staffing, retail excellence, business planning, business coaching and business reporting

·         Conduct effective regional training & development workshops for Franchise Partners

·         Motivate franchisees to implement Local Area Marketing initiatives

·         Provide franchisees with the necessary tools, skills and information to confidently contact customers and deliver targeted results

·         Manage franchisee compliance

Qualifications

Key Personal Attributes include:

·         High level leadership and team building skills

·         Advance communication skills (verbal & written)

·         Ability to execute operational working procedures and protocols in line with company standards

·         Some financial management experience / expertise

·         Computer / systems / technology savvy (including MS Word, Excel & Power Point)

·         2+ years’ experience in a similar role

 

Apart from offering the opportunity to work with a recognized international company, you’ll have the benefits of working alongside other like-minded passionate individuals.

 

Apply today!

Additional Information

All your information will be kept confidential according to EEO guidelines.