UFG, Inc.

Director of Franchise Operations - Experimax

As a Director of Operations of Experimax, you will play a key role in providing overall operational leadership and support to multiple areas within the Experimax team. This role will manage the development, implementation and evaluation of processes, operational standards, marketing tactics, cost management, and employee and guest practices to continually enhance the guest experience and drive sales and profitability goals.

The Director of Operations is also responsible for providing guidance, support and service of a determined amount of franchise locations by fostering relationships with franchise partners so they are operationally successful. The ideal candidate will also have a technical aptitude and skills within the mobile/cell phone industry.

This is an immediate full-time position.

Your Responsibilities:

·       Managing people and projects

·       Conduct high level office meetings

·       Understand and manage technology

·       Travel to franchise locations to work with franchisees on best business practices

·       Build strong vendor relations

·       Understand budgeting and saving the brand money

·       Royalty management

·       Capability to implement processes to build a stronger brand for EXM

Specific qualifications for this role include: 

• Bachelor’s degree or equivalent education from College or Technical school 

OR 3-5 years of related experience and/or training 

OR equivalent combination of education and experience 

• Strong Project Management experience preferred (PMI, PMP) 

• Communicates initiatives clearly to different audiences 

• Ability to develop measurements (KPI’s) 

• Works aggressively to complete projects 

• Proficient computer skills including MS Office products 

• Technical aptitude and the ability to troubleshoot and repair mobile phones and computers

• Ability to travel up to 50%

All your information will be kept confidential according to EEO guidelines.