We are in Business for People, empowering people in service organizations with innovative Enterprise and Business software solutions. We’ve innovated and taken a new approach to delivering ERP that works for people. Self-driving, adaptive and intuitive software that is changing the way people work. Our solutions empower people and deliver a better people experience so people can spend time on meaningful high value work they live for.

Read more on our website about how we transform work and how people feel about it, so our customers and their people can thrive.

As a Technical Application Support Specialist provide troubleshooting and 2nd line tech support services to best-of-breed software applications like Bloomreach, ServiceNow and Khoros. You will contribute to the development of the services and the implementation and adoption of the software within Unit4. Together with your colleagues you will work on the vision of these services and ensure continuity, innovation and state-of-the-art services.

What will you do:

• Troubleshoot, Diagnose, analyze and resolve application and user issues
• User management, Groups, Access etc.
• Trainings to Users: Provide training on for the ServiceDesk
• Providing application reports such as number of downloads, number of subscribers
• Application (Bloomreach, Khoros, ServiceNow) administration and testing
• Other ongoing incidents and issues - Fixing integration and data issues

We’re looking for people with the right attitude. A desire to learn and grow. We want great people who want to be part of great teams.

• BSc degree in computer science or related fields
• Strong communication skills and fluent in English (verbal and written)
• High level overview of the C4U application landscape, including related apps such as Khoros, ServiceNow, Intuo, Integrated Features and the functions they serve for the customers;
• Specific knowledge of IF and supporting applications such as Bloomreach CMS, Identity Provider, Sendgrid;
• Process and support knowledge from 1st line to 3rd line (Incentro, Azure support teams etc)
• Bloomreach CMS. Azure files, Salesforce is fine for a day to day basis at this time.

A chance to participate in the development of a leading global software firm. You have the opportunity to work within an organization, that gives you the freedom and autonomy to be successful. An attractive salary while working in a challenging international environment with enthusiastic colleagues who like to learn from each other.

 At Unit4 we invest in your personal and professional growth. We don't focus on how many days you work, we trust you on delivering results - thus, we have an unlimited vacation policy. In addition, you can continue to grow your career into other positions and for example handle the cloud environments for our customers running on Azure.

Be the next one who joins Unit4!