Customer Success Manager (Tecnico Commerciale post-vendita)

  • Full-time

Company Description

Unger Academy ® is a multinational company based in Italy.  Our founder, Andrea Unger, is the only 4-time World Trading Champion for systematic trading and is a professional trader.  Thanks to Andrea's Method and guidance, from 2015 to today we have helped more than 10,000 traders reach their goals.

We are looking for experienced candidates for the role of Customer Success Manager to add to our team.

Job Description

By joining the team, you’ll share your passion for trading and assist others with the various activities required to start trading live in the markets

The role of Unger Academy Customer Success Manager is a post sales role and can be divided into 2 macro-areas of responsibility:

·         MEMBER COACHING - Support the growth of Unger Academy members and assist students in the training path, ensuring that each student gets the most out of the course content

·         INSTRUCTION - Create content that provides value to our members, followers, and prospective traders

Qualifications

Who we're looking for:

·         Native English speaker or native Italian speaker (written English knowledge required)

·         Solid understanding of the content of the Unger Academy training program as well as the easylanguage/powerlanguage

.         Knowing how to use the MultiCharts platform at the user level

.         Knowing how to open a trading account with a broker

.         Knowing how to use our proprietary software

·         Current or past membership with Unger Academy is considered a plus

Additional Information

Perks

· Work remotely with flexible hours – no commute and better work-life balance

·  Salary above industry standard

·  Personalized growth plan

Think you have what we are looking for and want to join us in our mission to help traders prosper? Let us know you're interested by clicking below and telling us more :)

Privacy Policy