Associate, Operations - Content Development

  • Full-time
  • Hiring Start Time: Immediate Start (Home Office)
  • HO Team: K-12 Content Development

Company Description

Uncommon Schools  is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving more than 20,000 students in five cities: Boston, Camden, New York City, Newark and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

Job Description

The Content Development team is charged with identifying, codifying, and disseminating best instructional and leadership practices throughout Uncommon. The Operations Associate role drives the planning, execution, and evolution of the operational work of the team. This involves managing the operations and communications for large-scale, cross-regional PDs, Working Groups, and network-wide retreats. In addition, this role will play a role in managing the Instructional Inspections program for all K-12 schools. This requires preparing and teeing up key regional and school leaders (RSIs, RSOs, Principals, DOOs), designing, managing, and executing communication plans. Having an understanding of how our schools operate is critical to ensure effective support and very strong customer service skills.

 Operations Management:

  • Lead the operational planning and execution for large scale, cross-regional leadership professional development
  • Lead key pieces of the planning and execution of the highest quality operations for complex, multi-day organizational wide retreats that drive learning and development at multiple levels within the organization. 
  • Build and maintain project plans that ensure all tasks are completed effectively and efficiently including work streams such as facilitator support, venue/vendor management, cost-effective budgeting, organizing and disseminating materials (digital and print), communication, etc.
  • Iterate and improve operationalize systems to ensure the 80+ events/year are consistently operationally excellent so that facilitators and participants are 100% focused on instructional content.
  • Collect and analyze data on the efficacy of PD to determine how to improve operations and content for future years. 
  • Proactively and independently engage in deep levels of reflection to ensure a high bar of excellence is consistently
  • Work cross-functionally with Instructional team members to strategically build, maintain, and improve the team systems
  • Engaging in “all hands” needs as team needs arise

Instructional Inspections:

  • Project manage all aspects of Instructional Inspections
  • Partner with instructional teams and CSOs to ensure the workstream is iterated and improved and accounts for the shifting needs of schools
  • Troubleshooting and supporting leaders as needs arrive
  • Serve as the team representative

Videography:

  • Manage relationships with external vendors
  • Managing the scheduling of filming for Working Group participants
  • Create and manage systems that maximize our instructional team members' effectiveness in videography processes, video clips, and editing
  • Maintain the budget for video production and ensure invoices are processed on a timely matter

Qualifications

Education Requirements:

  • Bachelor's Degree required

Experience Requirements:

  • 3-4 years of professional experience
    • 3+ years experience in leading high-quality events/workshops
    • 3+years experience in project management
    • Strong proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.) & Google Workspace

Travel& Schedule:

  • 3 days in person in our central office
  • Travel is expected to school sites and other offices in NY, NJ, and MA. 
  • Up to 30% travel outside of NYC/Newark.
  • Events and school visits may occur in buildings with limited elevator accessibility and sometimes require assistance with set-up, which may include lifting and moving items up to 15 pounds.

Additional Information

Our people are what make us uncommon. It’s important to us that our compensation practices align with our values and enhance our ability to attract and retain talent.  Our compensation philosophy is focused on equity and fairness, retaining our talented staff and valuing their expertise, and transparency and clarity.

Compensation for this position:  Candidates who meet all job description requirements will likely receive an offer of $61,200. The starting compensation for this role is between $57,800 to $68,000.  The starting pay will depend on various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools.  To receive an offer at the top of the range, candidates will need significant experience beyond the job description requirements.  Because we value staff tenure in a role, we do not currently cap salary ranges for current staff members. 

Other Benefits:

  • 19 days of paid time off in addition to three weeks of paid winter and summer org-wide holidays
  • Extensive, best-in-class training and development  
  • Choice of 3 comprehensive health insurance plans
  • Pre-tax flexible spending and health saving accounts
  • Financial planning & wellness
    • 403(b) retirement savings program + employer match
    • 529 college savings program
    • Public Service Loan Forgiveness application assistance
    • Financial  planning tools and assistance
  • Dependent Care FSA, back up childcare and daycare discounts, pet care insurance
  • Paid leave of absence 
    • Fully paid parental leave
    • Fully paid medical leave
    • Additional paid Short Term and Long Term Disability insurance 
  • Mental health and counseling support + wellness benefits

Uncommon believes in the importance of being a diverse, equitable, and inclusive organization that enables our students and staff to thrive. We are committed to building an exceptional team that reflects the diverse backgrounds and experiences of our students. We also strive to ensure an inclusive community by creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].