Uncommon Schools  is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving more than 20,000 students in five cities: Boston, Camden, New York City, Newark and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

The Operations Associate Manager is responsible for ensuring seamless running of the CO team, creating and managing key processes owned by Operations across regions and schools, driving communications for Operations across the org, managing the CO and RSO budget, and supporting key projects and initiatives as needed.

Responsibilities:

• Create systems for & manage all Cross-Regional Operations communications (DOO weeklies, RSO weekly, MDO weekly, Operations communications scope and sequence) 
• Support the cross-regional cohort of Directors of Schools Support in meeting their charge by: 
  • Codifying aligned workstreams with templates and resources 
  • Creating and publishing (in partnership with IT) the SST dashboard to track performance on key metrics
• Drive materials and execution of DOSS and RSO manager meetings
• Determine the need for, create, and manage the rollout and implementation of key processes owned by operations centrally to improve efficiency, and alignment, and ensure effective execution, i.e:
  • Regional, school, leader bonuses
  • Annual revisions of Student Handbooks 
  • Calendar creation for regions
  • Leader transitions (communication and handoff)
• Create and oversee the implementation of Operations and RSO budgets including:
  • Create both the CRO and RSO budgets annually
  • Determine the need for, create, and implement training and expectation setting for all stakeholders
  • Manage expenses ongoing and facilitate internal decision-making for unexpected expenses
• Create processes for and manage Operations team content and logistics - team meetings, team culture, CO Team calendar 
• Provide key support and at times drive initiatives and projects for Operations, including driving communication and change management with key stakeholders (HO colleagues, DOOs, RSOs, etc.) 

Education:

• Bachelor's Degree required

Experience:

• 5+ years of professional experience
• 2 years of direct experience in operations
• Excellent verbal and written communication skills.
• Excellent interpersonal and customer service skills.
• Excellent organization, time management, and follow-up skills
• Extremely receptive to feedback and constantly striving for high standards of excellence.
• Strong stakeholder management skills - including effective senior stakeholder management
• Proficient with Microsoft Office Suite or related software

Schedule & Travel:

• 3-5 days/week in person to our central office in the Financial Dsitruct
•  Travel to schools in our regions about 4 times a year

Our people are what make us uncommon. It’s important to us that our compensation practices align with our values and enhance our ability to attract and retain talent.  Our compensation philosophy is focused on equity and fairness, retaining our talented staff and valuing their expertise, and transparency and clarity.

Compensation for this position:  Candidates who meet all job description requirements will likely receive an offer of $78,300.  The starting compensation for this role is between $74,000 to $87,000.  The starting pay will depend on various factors including but not limited to relevant professional experience, education, certifications, and tenure with Uncommon Schools.   To receive an offer at the top of the range, candidates will need significant experience beyond the job description  requirements.  Because we value staff tenure in a role, we do not currently cap salary ranges for current staff members. 

Other Benefits:

• 19 days of paid time off in addition to three weeks of paid winter and summer org-wide holidays
• Extensive, best-in-class training and development  
• Choice of 3 comprehensive health insurance plans
• Pre-tax flexible spending and health saving accounts
• Financial planning & wellness
  • 403(b) retirement savings program + employer match
  • 529 college savings program
  • Public Service Loan Forgiveness application assistance
  • Financial  planning tools and assistance
• Dependent Care FSA, back up childcare and daycare discounts, pet care insurance
• Paid leave of absence 
  • Fully paid parental leave
  • Fully paid medical leave
  • Additional paid Short Term and Long Term Disability insurance 
• Mental health and counseling support + wellness benefits

Uncommon believes in the importance of being a diverse, equitable, and inclusive organization that enables our students and staff to thrive. We are committed to building an exceptional team that reflects the diverse backgrounds and experiences of our students. We also strive to ensure an inclusive community by creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, Uncommon provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We also ensure that individuals with disabilities receive all privileges and benefits associated with employment and are provided reasonable accommodations for the interview process and to perform core job functions. If you would like to request an accommodation, please email [email protected].