Business Intelligence Analyst, Data & IT

  • Full-time
  • Hiring Start Time: Immediate Start (Home Office)
  • HO Team: Information Technology and Data Management

Company Description

Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving 20,000 students in five cities: Boston, Camden, New York City, Newark, and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

Job Description

As a part of Uncommon’s Data & IT Team, the Analyst will play an important role in the team’s efforts to effectively perform, document, monitor, and support processes that enable critical organizational data flows. Example of potential processes that this role would implement would include:

  • Fulfillment of complex annual and ad hoc data requests
  • College Board data processing and publishing (i.e. SAT, PSAT, AP)
  • Survey configuration and survey-related processes
  • Knowledge base creation around key organizational data sets

The data that the Analyst will process will inform the work and decision making of other Home Office, regional, and school-level teams, with potential examples of partner teams being Development, Talent, Curriculum & Assessment, and College Access & Success. Ultimately, the processes performed and data sets managed by this role will represent a foundation for analysis and reporting in service of our shared mission: to provide an outstanding education that prepares students to graduate from college and achieve their dreams.

Data Processing & Publishing (Configuration, Execution, Documentation, Monitoring, Support)

  1. At a tactical level, understand the data processing and access needs of Home Office teams, working with them to understand process goals, relevant data, business process timelines, data collection and reporting cadence, relevant partners and process participants, and reporting requirements
  2. Within applications (SaaS or internally developed) that provide data for business processes, perform the work to prepare inputs, configure instances, build reports, test outputs, and respond to data
  3. Create project plans, where relevant, for data processes that account for on-time kickoff, delivery, as well as accurate reporting
  4. Prepare and perform end-to-end (spanning multiple environments) data processing and publishing by:
  5. Clearly communicating process timelines and expectations to key partners
  6. Making, updating, and testing application configuration changes
  7. Extracting and preparing inputs for processing via code
  8. Quality checking, cleaning, manipulating, and merging data in preparation for reporting and analyses
  9. Aid in the design, improvement, and generation of reports and presentations for partners to provide core statistics and insights related to student and school performance
  10. Respond to questions from process participants, help to resolve issues with end users or raise any broader issues as appropriate
  11. Document existing reports and analyses with a focus on replicability and quality control
  12. Regularly review data generated through the process and work with other members of the Data & IT team to suggest changes and improvements to the process and tools

Team Support

  1. Provide administrative support to the team where needed (e.g. scheduling recurring team meetings, organizing team knowledge base and project documentation)
  2. Commit to growing data skills in order to support the team’s core data reporting & analysis work as a contributor and project team member when needed

Qualifications

  • Bachelor's degree required
  • Proficient in SQL
  • Strong skills manipulating and cleaning data either in spreadsheets or though a coding language
  • Proficient in Microsoft Office Suite & GSuite
  • Strong written and verbal communication skills
  • Excellent interpersonal and customer service skills
  • Strong analytical and problem solving skills
  • Excellent attention to detail
  • Solid work ethic and eagerness to grow through feedback and self-reflection
  • Strong organization, time management and follow up skills; ability to prioritize
  • Experience creating realistic project plans to ensure deadlines are met

Technical Skills Preferred:

  • Experience in ZenDesk
  • Proficient in Tableau
  • Proficient in R or Python coding languages
  • Previous coursework in or familiarity with statistics 

Additional Information

Our people are what make us uncommon. It’s important to us that our compensation practices align with our values and enhance our ability to attract and retain talent.  Our compensation philosophy is focused on equity and fairness, retaining our talented staff and valuing their expertise, and transparency and clarity.

Compensation for this position: The starting compensation for this role based in New York is between $73,950 to $87,000 and generally, we expect that qualified candidates in this location will be made an offer between $74,000 and $78,300. The starting pay will depend on a variety of factors that may include but are not limited to experience, education, training, certification, and location. Because we value staff staying in their roles over time, we do not currently cap salary ranges.

Uncommon Schools believes in the importance of being a diverse, equitable and inclusive organization that enables our students and staff to thrive. We are committed to building a talented team that reflects the diverse backgrounds and experiences of our students. At the same time, we work to ensure an inclusive community through creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.