Associate, HR Operations and Systems

  • Full-time
  • Hiring Start Time: Immediate Start (Home Office)
  • HO Team: Human Resources

Company Description

Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving more than 20,000 students in five cities: Boston, Camden, New York City, Newark, and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

Job Description

The Associate, HR Operations will be responsible for supporting the administration of our HR policies, procedures and programs. Day to day operations include: on and offboarding, workforce planning, workforce data analysis, HRIS and other HR systems data management, and other related tasks.

Core Duties and Responsibilities 

  • Provides daily HR support to our employees and managers, using customer service ticketing systems (Zendesk), knowledge library, and other resources.
  • Assists HR team leaders with planning and rollout of HR programs and initiatives.
  • Serves as an escalation point for staff and managers, handling critical and time-sensitive issues with efficiency, clear communication, and a supportive mindset.
  • Effectively onboards and offboards employees, including ensuring I-9 compliance, management of daily administrative transactions, a smooth experience for staff and managers, and that employees receive necessary information in a timely manner.
  • May serve as a point of contact for exit meetings with offboarding employees.
  • Successfully implements HR processes. Ensures network-wide adoption of policies and programs by responding to feedback and assisting implementation.
  • Educates and supports staff to facilitate an understanding of new functions, policies or protocols; communicates and documents processes clearly and consistently.
  • Assesses adherence to compliance requirements to achieve operational excellence.
  • Conveys clear timelines to leaders and staff to support them in successfully managing their time tracking
  • Performs daily/weekly maintenance and analysis of HR data in HRIS platform and HR systems.
  • Evaluates workstreams; makes data-driven recommendations for improvements.
  • Performs testing in Workday, Uncommon’s HRIS, to diagnose and assist in the resolution of business process issues.
  • Troubleshoots functional and system issues in a timely manner, ensuring quick and thorough resolution, and/or escalating to the Systems team manager as necessary.

Qualifications

Required Skills/Abilities

  • Excellent interpersonal and communication skills, with demonstrated ability to speak and write clearly and persuasively
  • Excellent organization, time management, and follow-up skills
  • Ability to prioritize and demonstrate an appropriate sense of importance
  • Solid attention to details
  • Strong employee focus and an ability to work effectively with a wide range of constituents
  • Proficient with Microsoft Office and Google suite of products
  • Proficient in HRISs, ideally Workday

Preferred Skills/Abilities

  • Thrives in evolving, fast-paced, high-change, dynamic organizations
  • Outstanding judgment, sensitivity, and high discretion
  • Curiosity about education/charter schools a plus
  • Above average proficiency with Microsoft Word, Excel, and PowerPoint

Education Requirements

  • Bachelor’s degree required
  • SHRM (or similar) certification preferred

Experience Requirements

  • 3-5 years of HR Operations or HRIS Analyst experience

Additional Information

Uncommon Schools offers salaries commensurate with experience and a very generous benefits and vacation package. All staff members receive extensive professional development and are equipped with a laptop computer and all necessary supplies.

Uncommon Schools believes in the importance of being a diverse, equitable and inclusive organization that enables our students and staff to thrive. We are committed to building a talented team that reflects the diverse backgrounds and experiences of our students. At the same time, we work to ensure an inclusive community through creating a space for meaningful dialogue about issues of race and identity for our staff and students. As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.