Uncommon Schools is a nonprofit network of high-performing, public charter schools providing an outstanding K-12 education in historically under-resourced communities. We have proudly built schools that reflect our student population, with more than 60% of our teachers and staff across our network identifying as a person of color. Uncommon currently manages 53 schools serving more than 20,000 students in five cities: Boston, Camden, New York City, Newark, and Rochester. We are proud that Uncommon graduates persist in and graduate from college at five times the rate of their peers nationally. We achieve this by offering strong academic, co-curricular, and social-emotional learning that prepares students for success in college and beyond.

The Senior Manager is responsible for directing, planning, and administering the day-to-day operations of the operations team for a 2,000+ employee organization operating in several states. The Senior Manager will manage 3-4 direct reports at the Manager, Associate and Coordinator levels.

The Senior Manager will be a partner to the HR Leadership team, under the umbrella of the Uncommon Schools Talent Team, providing data-driven, financial,  policy driven and enterprise-wide strategic direction and  recommendations resulting in exemplary operational and customer service across the organization. Incumbent will also be responsible for designing the strategies, operations, and communications to facilitate excellent customer service for employees and delivery of quality feedback driven plans across the organization. 

Core Duties & Responsibilities 

• Lead the near and long-term strategic planning efforts across the team
• Develop a comprehensive strategy and implementation plan to scale HR operations for our growing, multi-site organization.
• Collaborates with home office teams to design and implement a coordinated and seamless approach to serve schools.
• Lead process documentation, improvement, and re-design for the team, with a particular focus on leveraging enhancements made possible by our new HRIS, Workday.
• Provide expert counsel to regional and school leaders on consistent interpretation and application of policies and processes.
• Lead communications, support and relationship management with regional leaders to ensure sound HR processes are implemented and followed.
• Serve as an outstanding role model as a leader and manager, investing deeply in supporting and developing HR team members and growing their subject matter expertise.
• Establish team performance metrics and individual staff goals to ensure excellent customer service to our employees.

• Entrepreneurial approach, able to thrive in a fast-paced environment and to drive strategic change
• Excellent organization, time management, and follow-up skills; ability to prioritize and demonstrate an appropriate sense of urgency while meeting tight deadlines
• Outstanding analytical and critical thinking skills that lead to systems thinking
• Strong client-focus and an ability to work and communicate effectively with a wide range of constituents
• Excellent people management-skills, with the ability to attract, retain and develop exceptional talent
• Ability to project manage with expert attention to detail
• Ability to move comfortably between high level critical thinking and intricate details
• Deep commitment to self-reflection and continued growth
• Outstanding judgment, sensitivity and high discretion
• High emotional intelligence quotient

Preferred 

• Broad knowledge of human resources policies and procedures and their application in the day-to-day working environment.
• Experience in designing and scaling HR operations to support multi-site organizations.
• Knowledge of federal and state (NY, NJ, and/or MA) regulations related to administration of HR operations and data system
• Familiarity with Workday HCM and it’s impact on HR operations teams and or employee/manager self service.

Education

• Bachelor’s degree required
• SHRM certification preferred, not required

Uncommon Schools offers salaries commensurate with experience and a very generous benefits and vacation package. All staff members receive extensive professional development, and are equipped with a laptop computer and all necessary supplies.

Uncommon believes in the importance of being a diverse, equitable and inclusive organization that enables our students and staff to thrive. We are committed to building a talented team that reflects the diverse backgrounds and experiences of our students. At the same time, we work to ensure an inclusive community through creating a space for meaningful dialogue about issues of race and identity for our staff and students.  As an equal opportunity employer, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.