Doka is a world leader in providing innovative formwork solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 160 sales points and logistical facilities in over 60 countries, Doka has a high-performing  distribution  network  for  advice,  customer  service  and  technical  support  while  ensuring equipment is provided swiftly – no matter how big the project. Based from its headquarters in Amstetten, Austria, Doka employs 6,800 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

As a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.

Headquartered in Malaysia and Singapore, the Doka Asia Pacific (APAC) region team serves as the central hub for critical functions including sales, marketing, operations, engineering, HR, product management, and procurement. Established to provide a versatile network of products, systems, and expertise, Doka APAC oversees some of the world's fastest-growing economies, which positions Doka as an ideal partner for diverse projects, from major infrastructure developments like metro systems, bridges, and tunnels to cost-efficient housing projects. Doka now combines its strengths with Malaysian-based MFE Formwork Technology, market leader in monolithic aluminium formwork. With this acquisition, Doka has achieved another significant milestone in its strategic growth plan and thus strengthened its position in the Asia-Pacific region, an important growth market for the group.

With its tropical climate and an archipelago of more than 7,000 islands, the Philippines has long been a favourite destination for tourists, and while Tagalog is the country’s primary language, English is widely and fluently spoken. Tipped to become one of the fastest-growing construction markets over the next 15 years, the Philippines its supported by an emerging, working-age population, which is growing at 1.5 per cent per annum and a pro-development government which recently approved 123 new projects, forming part of the country’s $163bn infrastructure pipeline. Doka Philippines is currently looking to recruit a career driven professional to join its versatile team and support the company’s ongoing national expansion. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.

Objective:

• Lead and manage the Operations Department of the Philippines branch.
• Responsible for all yard and commercial office-related tasks.
• Support sales/branch with project closures, CRM updates, proposal typing, and branch administration.

Key Responsibilities:

• Place orders / quotes in ERP system in line with official work instruction and ensure timely update in alignment with Sales/Customer.
• Ensure timely and accurate invoicing and resolve disputes/credit requests arising during the project period together with Sales/Clients
• Interact with customer for upcoming returns, provide support documentation and scheduling of the same in alignment with Customer and Yard Operations.
• Checking and invoicing of reconditioning/cleaning charges and damaged items and communicate with client.
• Ensure and support efficient project closing process in alignment with Sales.
• Create and file all related commercial correspondences and reports.
• Organize/coordinate customer related transport organization of interstate transport.
• Ensure efficient execution of imports (including monitoring, correctness of import duties paid and local clearance).
• Archiving of import and purchasing documents.
• Ensure on time month-end closing (e.g. invoice posting).
• Ensure up to date planning of future customer return deliveries in alignment with Customer/Sales/Engineering.
• Collate required sales documentation as required – offers, brochure folders etc.
• Create order confirmations and set up orders in the system.
• Managing of picking activities to ensure that delivery dates are met in full and that picture evidence is available.
• Ensure that returns are processed correctly (pictures made, first counts entered, material counted, cleaned and repaired, paperwork filled out correctly and charges for cleaning, repairs and damages are invoiced).
• Ensure that material is reqularly serviced and testing is done according to local requirements.
• Managing of reconditiong stock including posting of RSOs.
• Ensure that material in the yard is according to Doka standard quality.
• Coordinate inbound and outbound container shipments.
• Making sure that incoming from interstate and overseas is checked and labeled.
• Ensure that physical stock is matching discos on hand stock (regular stock counts).
• Ensure that the yard equipment and tools are safe, operational and regularly serviced.
• Control of and coordinate spare part management.
• Correct processing of stock corrections and transactions in Discos II (cutting, assembly,…).
• Maintain a safe working environment and ensure proper yard housekeeping.
• Get quotations for scrap material and execute physical scrapping after confirmation by HOP.
• Check negatives on a weekly basis
• Ensure material availability for and timely supply to customer in collaboration with Sales dept, Engineering dept and Yard Operations.
• Execute Local procurement of material whenever necessary and in line with company policies and guidelines.
• Coordinate delivery and return of material with Engineering, Warehouse, Sales and clients to ensure customer satisfaction.
• Proactively monitor all material movements and solve any problems arising from disputes during the project period
• Follow-up on availability requests from Sales and Engineering
• Archiving export documents
• Creation of relevant documentation (pro-forma invoices, packing lists, CoO) for exports.
• Maintain and improve job / customer relevant processes
• Checking of all transport invoices
• Office administration, incoming calls, stationary ordering etc
• Responsible that the yard is a safe working environment
• Ensure that health and safety legislation, regulations and guidelines are adhered to
• Continuous quality management of used stock
• Submission of manhours to finance department and entering of productivity hours in Cockpit
• Conduct regular performance reviews and create development plans with staff
• Create team spirit and passion

• Bachelor’s Degree in Business Administration, Operations Management, or a related field.
• Proven experience in management, operations, and leadership
• Familiarity with the formwork sector can be highly beneficial.

Skills

• Leadership Skills: Ability to manage, direct, and lead teams towards achieving organizational goal.
• Communication Skills: Excellent verbal and written communication skills to interact effectively with customers, sales teams, and other stakeholders.
• Organizational Skills: Strong organizational abilities to manage multiple tasks, projects, and priorities simultaneously.
• Problem-Solving Skills: Ability to identify issues and implement effective solutions.
• Technical Proficiency: Knowledge of ERP systems and other relevant software.

Personal Attributes:

• Attention to Detail: Ensuring accuracy in invoicing, documentation, and compliance with regulations.
• Customer-Focused: Ability to maintain strong relationships with clients and ensure customer satisfaction.
• Adaptability: Flexibility to handle changing priorities and work under pressure.

Location: This position will be based in Muntinlupa, Philippines