Sales Engineer

  • Full-time

Company Description

Doka is a world leader in providing innovative formwork solutions and services in all areas of construction. The company is also a global supplier of well-thought-out scaffolding solutions for a varied spectrum of applications. With more than 160 sales points and logistical facilities in over 70 countries, Doka has a high-performing  distribution  network  for  advice,  customer  service  and  technical  support  while  ensuring equipment is provided swiftly –no matter how big the project. Based from its headquarters in Amstetten, Austria, Doka employs 7,400 people worldwide and is a company of the Umdasch Group, which has stood for reliability, experience and trustworthiness for more than 150 years.

As a customer-focused organization, Doka understands that its greatest assets are its employees, which is why Doka is consistently looking for talented professionals who are keen to develop their career in this challenging industry.

Headquartered in Dubai, the Doka Middle East Africa & Asia Pacific (MEAAP) Area team offers support to the  core  functions  of  sales,  operations,  support,  engineering  and  HR.  Established  to  offer  a  versatile network  of  products,  systems  and  expertise,  Doka  MEAAP  oversees  some  of  the  fastest  growing economies in the world, making it an ideal partner for new and challenging projects, ranging from major infrastructure development  such  as  metro  systems,  bridges  and  tunnels  to energy  sector  scaffolding solutions. Doka MEAAP is currently looking to recruit a career driven professional to join its versatile team in Kuwait. The suitable candidate will be a qualified, natural team player who can add significant value to this highly dynamic team.

With an expatriate-majority community of around 70%, Kuwait’s population of 4.2 million people is certainly geared towards its current state of growth. With many living either in or near its capital of Kuwait City, the country’s construction sector has been significantly bolstered by the New Kuwait 2035 development plan, which focuses on using the nation’s wealth to fuel a range of new infrastructure projects, perhaps most notably, Madinat al-Hareer or Silk City. In addition, the country also aims to attract a further $200bn in FDI from 2020 –2035.  Doka  Kuwait  is  currently  looking  to  recruit  a  career  driven  professional  to  join  its  versatile  team  and support the company’s ongoing national expansion. The suitable candidate will be a qualified and natural team player who can add significant value to this highly dynamic team.

Job Description

  • Present, promote and sell products/services using substantial and reliable arguments to existing and prospective customers.
  • Develop and implement the sales strategy
  • Perform cost-­benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction.
  • Achieve agreed upon sales targets and outcomes within schedule
  • Coordinate sales effort with team members and other departments
  • As a first contact with customer, observe their needs properly and coordinate with other departments, technical, operation and sales admin to provide most efficient offer.
  • Analyze the territory/market’s potential, track sales and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services
  • Continuously improve through feedback
  • Gain and maintain a comprehensive knowledge about Doka products and services
  • Knowledge about how Doka products and services compare with the competition
  • Identify potential customers and projects
  • Prepare and present presentations and proposals
  • Develop both new and existing accounts and expand business
  • Sell and service solutions / products
  • Be accountable for all credit interactions with the customer and ensure payment is received in full
  • In cooperation with the Head of Sales, produce plans, budgets, forecasts Work towards and exceed sales targets set by the company
  • Ensure the number of prospects Visits each month does not fall below the agreed standard
  • Ensure there is a full knowledge of all the key customers decision makers and key influencers
  • Maintain and update customer records and enquiry status
  • Effectively use Doka CRM tool Victori III for daily plan, customer and project information
  • Effectively use offer calculation tool Dokacalc to provide Sales Offer within company targeted Contribution Margin (CM).

Qualifications

  • Qualification in Civil Engineering.
  • Minimum three (3) years of formwork sales experience in Kuwait and/or the Middle East with client base
  • Excellent knowledge of MS Office
  • Excellent verbal and written communication skills in English
  • Experience in selling value-added solutions

Additional Information

Skills / Characteristics:

  • Highly motivated and target driven with a proven track record in sales
  • Ability to create and deliver presentations tailored to the audience needs
  • Relationship management skills and ability to receive feedback
  • High degree of accuracy
  • Understand the construction methodology
  • High organizational and planning skills.
  • Ability to work under pressure with tight deadlines.
  • Attention to details.
  • Ability to operate within a team.
  • Customer service orientation.
  • Excellent selling, communication and negotiation skills
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