With more than 160 sales and logistics facilities in over 70 countries, highly efficient in-house production and more than 6,000 employees, the Doka Group is one of the world’s leading companies for developing, manufacturing and distributing modern system formwork technology. Our strong and effective sales organization gives construction firms all over the world swift access to path breaking formwork solutions and services for all areas of cast-in-place building construction.

To continue building our high level of service for our customers, the Doka Group not only invests in its employees’ professional and personal career development but also sets great store by foresighted personnel planning. If you are passionate about what you do, have an inner drive to succeed, a desire to learn and grow from your experiences, then this is your opportunity to step up to a challenge!

Although Doka has an IT helpdesk for IT queries and software issues, this position is responsible for all hardware aspects of ICT and security for Doka UK and Ireland.

Responsibilities 

• Assisting the IT helpdesk teams with preparation of hardware/software, including maintaining records of all hardware for UK and Ireland users and ordering new equipment when needed
• Monitoring, fault tracking and problem management to ensure optimum service
• Writing and updating technical workflows to ensure the team is kept up to date
• Maintaining cyber security certificate
• Getting involved in a variety of IT projects as identified by Doka HQ and rolling out to UK and Ireland, i.e. time and attendance management system
• Responsible for mobile phone contracts and the renewal when required
• Responsible for site CCTV and alarm systems

Essential Skills:

• Technically proficient in IT
• Team focused and be able to communicate effectively with colleagues to offer support and advice
• Friendly and approachable personality
• Problem solving mindset and able to think logically and calmly under pressure
• Able to manage and prioritise workload appriopriately

This role is part time and there is flexibility in the number of hours and days worked. 

Please contact Jemma Morley (Head of HR UK) for more information.