Commercial Coordinator

  • Full-time

Company Description

Doka Group, a subsidiary of the Umdasch Group is one of the world’s largest manufacturers and suppliers of formwork products and systems with more than 160 sales and logistics facilities in over 70 countries. From its headquarters in Austria, Doka’s heritage of innovation has positioned itself as a front runner in creating disruptive technologies for the construction market, with an emphasis firmly placed on supporting the needs of its clients.

Covering some of the fastest developing economies in the global construction market, Doka’s Middle East & Africa office oversees operations from Cape Town to Istanbul. Based from its regional headquarters in Dubai, which includes both offices and a distribution centre, Doka’s MEA operation has been structured to
provide maximum agility for its subsidiaries, allowing it to react quickly to market changes and to extend the highest levels of support for its clients.

Doka’s MEA office covers the following subsidiaries: United Arab Emirates, Saudi Arabia, Qatar, Oman, Kuwait, Lebanon, Jordan, Turkey, Egypt, Algeria, Morocco, Nigeria, South Africa and Mozambique.
Doka’s MEA Office also supports projects across the African continent and Central Asia.

 

Job Description

 

  • To ensure accurate and correct processing of orders and quotes in internal ERP system
  • To ensure accurate invoicing and resolve disputes/credit requests arising during the project period together with Sales/Clients
  • To ensure material availability for customer supply in collaboration with the Supply Chain
  • To coordinate delivery of formwork with Engineering, Warehouse, Sales and Clients to guarantee customer satisfaction
  • To ensure accurate planning of return deliveries and coordination with customer

Qualifications

 

  • 3-5 years’ experience in a commercial department for a multinational organization
  • Experience with ERP-Systems
  • Proficient in using Microsoft Office applications
  • Detail oriented and meticulous in work
  • Engaging and confident personality 
  • Excellent written and verbal communication skills
  • Solution minded with ability to solve problems using common sense and analytical skills
  • Ability to work under pressure
  • Aptitude to go beyond what is required to service the clients
  • Preferable experience in construction industry
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