Ubisoft is a leading creator, publisher and distributor of interactive entertainment and services worldwide. More than 19,000 talents with a wide range of expertise are committed to enrich players’ lives with original and memorable entertainment experiences.

Established in 2006, Ubisoft Sofia has grown to a world-class AAA game dev studio. Throughout the years, it has released more than 20 titles, ranging from small casual to big open-world games, and covering a wide range of platforms & technologies. The studio has brought its expertise and creativity into brands such as Tom Clancy’s®, Prince of Persia®, and Assassin’s Creed®.

For more than ten years now, Ubisoft Sofia has been a key contributor to the Assassin’s Creed franchise, taking a significant part in the development of AC Black Flag, AC Origins, and AC Valhalla. Ubisoft Sofia made its mark as a lead studio in the creation of AC Liberation, AC Rogue, and the mythological expansion of AC Origins “The Curse of the Pharaohs”. Following this success, Ubisoft Sofia contributed as a co-dev studio to the creation of Tom Clancy’s The Division 2 and led the production of its second episode “Pentagon, The Last Castle” in 2019. The latest achievements of the teams in Sofia are the creation of the most ambitious expansion in the Assassin's Creed franchise history – AC Valhalla “Dawn of Ragnarök”, released in March 2022 and Assassin's Creed Mirage, released in October 2023. Currently the teams at Sofia are hard at work in the development of Assassin's Creed Shadows.

At Ubisoft, you can come as you are. We embrace diversity in all its forms. We’re committed to fostering a work environment that is inclusive and respectful of all differences.

Our worlds are infinite. Choose your path and create the unknown.

Your role

As a Local IT Team Lead you will manage the local IT team, will be responsible for ensuring a proper Support Service Quality and you will own the local IT asset strategy and decision process, contributing to the strategic objectives in alignment with the global and Studio strategy. You will be handling operational workload regarding all IT projects within your scope.

*Please, note that due to its functions this position requires working mostly on site at our Studio.

Your daily adventure

SUPERVISE THE DAILY OPERATIONS OF THE TEAM
And be responsible for the team development and performance

MAINTAIN THE CONDITION, PERFORMANCE AND UPDATES OF THE WHOLE IT INFRASTRUCTURE
Including but not limited to Hardware, Software, Servers, Networks and Server Rooms

WORK WITH LOCAL PRODUCTION AND STUDIO TEAMS REPRESENTATIVES
To ensure their IT needs are covered to provide a flawless working process

HANDLE VARIOUS OPERATIONAL TASKS DAILY
Regarding different IT projects, requests and incidents

ENSURE THE CRITICAL STUDIO INFRASTRUCTURE IS UNDER MONITORING
With notification abilities and all critical studio data is backed up

ENSURE DEPLOYMENT OF NEW TECHNOLOGIES AND SYSTEMS
To cover Production and Studio needs

MANAGE AND PURCHASE ALL IT ASSETS
Following the global Ubisoft and local Studio policies and best practices

DEAL WITH EXTERNAL PARTNERS AND SERVICE PROVIDERS
To ensure that the Studio needs within your scope are covered

OVERSEE THE ASSET INVENTORY LIFE CYCLE AND ENSURE QUALITY REPORTING
For the purpose of budgeting definition and asset rollout planning

ACT AS A LOCAL POINT OF CONTACT FOR THE SECURITY AND RISK MANAGEMENT TEAM
To ensure Security policies are deployed regarding Cyber & Physical Security

REPRESENT AND ADVOCATE THE STUDIO’S INTERESTS
Within the global IT organization

CONTRIBUTE TO COMMON TECHNICAL AND MANAGEMENT TOPICS UPON YOUR KNOWLEDGE
And be a technical and managerial escalation point for all IT topics within your scope

Your skills 

KNOWLEDGE
College diploma in Information Technology, or equivalent experience
Broad technical IT knowledge
Great understanding of site realities and awareness of regional and global impacts
Ability to prioritize broad range of topics efficiently & make decisions quickly
Ability to work autonomously with ownership

EXPERIENCE
Minimum 3+ years of experience in developing, leading and managing IT teams
Experienced in data driven decision management, Service Management, IT Support, Negotiation and Budget Management

MANAGEMENT SKILLS
Strong management and organizational skills
Great team leadership skills

ADAPTABILITY
Ability to work effectively in a fast-paced changing environment
Continuous improvement mindset and service oriented mentality

COMMUNICATION SKILLS
Ability to work well in teams, to collaborate and communicate with individuals and stakeholders from various backgrounds and hierarchical levels in a multi-cultural environment
Ability to receive, seek and provide constructive feedback
Strong listening & communication skills in English (spoken and written)

Advantages
ITIL v3 or higher foundation certification is a benefit
PMP or Prince2 certification is a benefit
VMware certification is a benefit
Cisco certification is a benefit
Microsoft certification is a benefit

We offer

Multicultural & friendly working environment
Working with the best professionals in the games industry on AAA video games
Flexible working hours & additional days off
Private medical health & dental care
Employee assistance program
Learning & knowledge sharing programs
International trainings & conferences
Top location next to Borisova Garden Park
Public transport card & food vouchers
Gifts for special occasions
Free games & game dev merchandise
Memorable parties & teambuilding events

HOW TO APPLY
Please send us a copy of your updated CV in English.

All applications will be reviewed with strict confidentiality and only short-listed candidates will be contacted.