User Experience Researcher

  • Contract

Company Description

US Tech Solutions is a global staff augmentation firm providing a wide-range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit our website www.ustechsolutions.com.

We are constantly on the lookout for professionals to fulfill the staffing needs of our clients, sets the correct expectation and thus becomes an accelerator in the mutual growth of the individual and the organization as well.

Keeping the same intent in mind, we would like you to consider the job opening with US Tech Solutions that fits your expertise and skillset.

Job Description

Job Title: User Experience Researcher

Location: Alpharetta, GA - 5800 Windward Pkwy

Duration: 6+ months

Job Description and responsibilities:

  • The User Researcher works closely with UX Designers and Project Stakeholders to propose and conduct user research activities consisting of Strategic and Tactical studies.
  • The User researcher is responsible for coordinating, planning, executing, and reporting on User Experience Research activities across numerous Client products, services and platforms.
  • These activities include, but are not limited to task-based testing, card sorting, surveys, focus groups, 1:1 interviews, task analysis, field and crowd sourcing, remote moderated testing, remote unmoderated testing, prototype testing, persona creation/evolution/weighting, recruiting, etc.
  • Across platforms and user groups for complex web and mobile applications.
  • This individual, working closely with stakeholders, identifies the appropriate user experience research methods/activities for each project and is responsible for designing, planning, conducting, and communicating results of related research studies at all organizational levels with the highest quality.
  • The User Researcher also investigates and evaluates User Experience Research trends in the industry and communicates recommendations to the enterprise team aimed at enhancing UX processes, incorporating new or innovative ideas, increasing research velocity/value/efficacy and/or recommending new methodologies and tools as appropriate.
  • This individual acts as an internal UX Research consultant, providing expert guidance on user experience research to Development, Product Management and other stakeholders in order to ensure data driven / informed design.
  • The User Researcher works in a multidisciplinary environment, and in a collaborative fashion, on user experience research activities throughout the software development lifecycle of applications with numerous research initiatives occurring concurrently.

Qualifications

TECHNICAL SKILLS:

  • Strong background in user experience research with software, web and/or mobile applications leveraging usability techniques that include some or all of the following: iterative/formative discovery, remote usability testing, heuristic evaluation, task analysis, surveys, focus groups, persona definition, field research, crowd-sourcing, etc.
  • Experience with Morae, Qualtrics, Usuara, and /oriRise Studio and other research or prototyping tools is highly desirable. Knowledge and experience in Information Architecture, User Interface Design and Visual Design along with related best practices is also desirable.
  • Experience and past success performing UX Research within an Agile SDLC is preferred.

EDUCATION/EXP:

  • Advanced degree in HF/HCI or a related discipline or equivalent experience required.
  • 5-8 years of experience working in the user experience research field within a fast-paced software development environment.
  • Behavior Characteristics:
  • Excellent problem solving and analytical skills.
  • Excellent project and time management skills including multi-tasking in a fast-paced development environment.
  • Excellent written, verbal, and interpersonal communication skills.

Additional Information

Thanks & Regards,
Vinesh Bhaskarla
Senior Technical Recruiter
US Tech Solutions

Direct: 201-549-2711