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At UAP, we believe we don’t just deliver car and heavy vehicle parts all around the country; we also help keep Canadians moving forward. This makes for a special kind of workplace. We have the experience and strength of our 100-year legacy and the desire to always do better for our team members and clients. Our 5000 colleagues proudly serve thousands of customers every day across Canada.

Send us your resume and join a people-centric company with a reputation of excellence.

Reporting to the Director, Store Inventory, Assortment Planning and Retail Operations, the Retail Experience Manager is responsible for executing the retail vision across all stores throughout Canada.

Key Responsibilities

• Provide inspiring leadership by recruiting, developing, and coaching team members while fostering a culture of performance and collaboration.
• Ensure strategic and operational alignment among leaders and business partners to guarantee consistent execution of store standards nationwide.
• Drive financial and operational performance, including contributing to the annual budget, monitoring expenses, analyzing variances, and implementing dashboards and key performance indicators.
• Develop and execute the merchandising strategy, including assortment planning, planogram management, and go-to-market processes, while ensuring system and data integrity.
• Strengthen the in-store customer experience by implementing training and capability development programs (sales, leadership, operations) and monitoring their adoption and effectiveness.
• Contribute to continuous improvement by analyzing industry trends, consumer behavior, and overall performance to optimize methods, tools, and practices.

• Bachelor’s degree or an equivalent combination of education and experience.
• 5 to 7 years of relevant project management experience in a corporate environment, with a strong retail component.
• Approximately 10 years of experience in store or retail environments.
• Excellent proficiency in both French and English, written and spoken. In this role, you will collaborate regularly with internal partners across Canada.
• Strong analytical skills and the ability to translate data into compelling insights (storytelling).
• Experience in planograms, assortment planning, and space management.

UAP is a diverse community that promotes inclusion and respect. The sum of our individual differences, experiences, knowledge, self-expression, unique capabilities and talents represents the richness of our culture. UAP is committed to employment equity and encourages applications from women, visible minorities and people with disabilities. By valuing a diverse workforce, we ensure that our hiring practices are fair and equitable.