Twitter is committed to serving the public conversation by helping users stay informed, inform others and discuss what matters. 

Twitter is looking for a passionate Product Design Manager to lead the design team responsible for our Twitter Developer Platform team (https://developer.twitter.com/), which builds and owns Twitter’s public Application Programming Interface (API). This is a rare opportunity to work with the Twitter Developer Platform team to unlock developer creativity & innovation to serve the public conversation. The Twitter API has been used by millions of developers to build integrations with Twitter, from “hello world” apps in classroom settings to the most-used consumer and business products in the world. We help businesses, academics and hobbyists to #understand what is happening in the public conversation, #engage with people on Twitter, #learn how to code, #play by creating unique Twitter interactions and #enhance the core Twitter experience itself. 

As a Product Design Manager at Twitter, you will have a direct impact on product strategy, roadmaps, and the detailed design of new experiences. We are part of a larger design and research team that’s full of amazingly talented and fun people who are passionate about Twitter’s ability to help people see beyond themselves and connect with the larger world in a meaningful way.

The Twitter Developer Platform team’s goal is to inspire developers everywhere to build and innovate on Twitter. Last year we launched our v2 API with new end-points that support development on some of our brand new Twitter surfaces (including Spaces).

Who You Are:

You are a business-oriented design leader who has shipped enterprise or consumer products at scale. You will bring a mix of design expertise, management experience, team investment, emerging technology knowledge, talent, and innovative product insights to the role. You’ll balance a rigorous user-centric perspective with the ability to make bold decisions and move the product forward in a fast-paced development environment. You will foster cross-functional and cross product area collaboration and consistency by working closely with product managers and engineers to shape the vision and define the roadmap for our products. You will partner with our Research team to find opportunities and integrate user insights into product strategy and design. You will always champion user experience, product consistency, and design excellence. You have an interest in working closely with developer communities and providing them with the best possible platform so that they can create software to help people. 

Work Pillar Overviews:

The first pillar of the role is Open Platform which is our goal of attracting and retaining developers while applying their creative energy to enhancing the public conversation.

The second pillar of the role is Developer Enhanced Participation which will give developers the means to enhance the public conversation and advance Twitter’s participation goals by expanding the creative canvas they can build on. 

The third pillar of the role is Reward Developers which will be how Twitter helps developers realize economic success and advancement from their contributions to the public conversation. 

 Responsibilities:

• Lead the product design team for Twitter Developer Platform, which includes team leadership, advocacy for the design practice and identifying product use cases.

• Drive collaboration and vision across the company and build alignment on priorities leading to design execution and design excellence.

• Shape the product roadmap both short term and long term.

• Partner closely with a team of product managers, engineers, content strategists, data scientists, research scientists, and user researchers to identify opportunities for leveraging Twitter Develop Platform to improve the Twitter app for consumers, businesses, and developers.

• Recruit, develop, and retain design talent and build a culture where designers can thrive and grow in their careers.

• People management, team development, and hiring experience. 

• Proven success in delivering strategy and design solutions and enabling a team to do so as well.

• A master at designing simple, easy-to-use, well crafted products that provide value to our customers.

• Experience in defining problem spaces, crafting innovative solutions, and inspiring teams to think differently.

• Develop and drive new strategies along with product managers, design leadership, research, and data science.

• A hunger and appetite to run towards the most ambiguous and challenging problems and are inspired to approach them from all angles. Strong proponent of being generative and iterative in your approach and are open to being wrong and pivoting when necessary.

• Ability to lead broad initiatives, encourage diverse perspectives, and build alignment with cross-functional partners and leads.

• Comfortable presenting to and working with senior executives.

• Consistently instills empathy in teams by demonstrating a strong understanding of customer needs and motivations.

• A passion for Twitter and its potential, and a desire to reach every person on the planet in our purpose to serve the public conversation.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.