Outbound Sales Representative - Customer Success 

Who We Are: Twitter’s Ads team is focused on building and scaling our self-serve advertising business through a combination of data and engineering, marketing, customer acquisition, and customer service. Our Outbound Sales team provides best-in-class education, customized campaign solutions and support in order to onboard high value advertisers, increasing adoption, revenue, and satisfaction.

What You’ll Do:

• Manage the full cycle sales with the primary task of activating high value advertisers and successfully launching campaigns for long term growth.
• Educate and consult to generate opportunities by demonstrating how to use Twitter’s advertising products, best practices and how to develop effective campaigns Win business from media agencies through proactive pitching, responding to requests for proposals with strategic insights, media plans and product strategy.
• Own the new client launch, from campaign setup, funding source and account troubleshooting
• Conduct platform demonstrations and provide custom campaign guidance
• Maintain ownership and comprehensive knowledge of your accounts and opportunities Identify proactive opportunities within your account set to provide suggestions that will increase customer satisfaction and revenue
• Deliver on CS KPIs on account outreach and coverage, net new activations and revenue Stay on top of the latest trends, product updates, industry/regional updates to proactively share with your clients Mentor and onboard new team members
• Collaborate cross-functionally with Account Management and Regional Marketing 

• 1-2 years of sales or customer facing experience.
• Strong communicator and team player
• Experience with online advertising, analytics and social media preferred
• Ability to work quickly and accurately in a fast-paced, deadline driven environment Highly self-motivated and well-organized
• Detail-oriented, focused, motivated, able to adapt to an ever-changing environment
• Ability to multitask, prioritize among many demands and work with minimal supervision
• Exceptionally resourceful; fearless in mining available knowledge bases to find answers Innovative in coming up with new ideas and new ways to put them to action
• First to try new things and provide actionable feedback 
• Experience using Salesforce CRM tool preferred