Twitter is what's happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

What You'll Do

As a highly experienced Data Analytics practitioner and inspiring people leader, you will play a key role enabling leaders to make data-driven decisions as they continuously scale and improve our technology and security operations. You will drive the delivery of actionable analytics and insight across our IT and Information Security organizations. You will evangelize the adoption of standards and best practices across our analytic community.

Job Description

This role will be part of our IT/Infosec Strategy & Business Operations team. You will use data to further enable technology and security leaders to drive the maturation of our technology and internal security landscape. Specifically, you will:

• Energetically lead a small and hyper-focused team of business intelligence engineers, statisticians and analytic practitioners

• Use problem-solving and analytical skills to deliver actionable insights to relevant decision makers using the appropriate delivery method

• Develop of a data analytics strategy and roadmaps for IT and Information Security

• Proactively align with IT and Information Security leaders to understand their domain to identify and deliver KPIs/KRIs and operational metrics for continuous improvement

• Deliver a core set of security, governance, risk and controls metrics to be used by employees at all levels

• Deliver a core set of IT health metrics to monitor process adoption, maturation and health of the environment

• Present meaningful technology and risk metrics to executive leadership

• Collaborate with the Data Science organization to identify and deliver ‚Äúcommon good‚Äù datasets

• Proactively recommend measurement and analytics based on business objectives, challenges and opportunities

• Deliver and maintain scalable and robust semantic layers for analytic ease

• Manage measurement and analytic delivery through the entire lifecycle

• Evaluate and automate existing metrics

• Bring a passion for Twitter and creativity to the role

Qualifications

• 5+ years leading, managing and developing high-performing teams

• 10+ years working directly in the business intelligence or data analytics space

• 7+ years of data visualization creating beautiful and energizing exploratory and explanatory dashboards using tools such as Tableau, Looker, Power BI, SAP, etc.

• 5+ years working in an environment requiring rapid response and/or ad hoc analysis

• 4+ years designing and delivering metrics for an Information Security or IT organization

• Strong knowledge of data architecture principles and data governance

• Ability to write SQL from scratch for various data platforms including Oracle, SQL Server, Teradata, Google Cloud, etc.

• Ability to communicate effectively and present analysis to senior leaders

• Ability to work cross-functionally to drive measurable business impact

• Experience delivering metrics for company-wide visibility

• Experience operating with frameworks for IT Service Management and enterprise agility

• Strong knowledge of COBIT, ITIL, Lean or similar frameworks

• Knowledge of relevant governance, risk and controls frameworks

Equal Opportunity Statement:

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

San Francisco Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

A Few Other Things We Value:

Challenge - We solve some of the industry's hardest problems. Come to be challenged, learn, and thrive as an engineer.

Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

Work, Life, Balance - We work hard, but we believe with hard work should come balance. We will ensure that individuals with disabilities are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.