IT Applications Engineer
- Full-time
Company Description
Twitter is a growing organization that faces new challenges as it evolves. The IT Enterprise Applications Team focuses on the building blocks of applications and tools that improve the productivity of employees across the company.
Job Description
Who We Are
At Twitter our IT Enterprise Applications team focuses on implementing and supporting applications to help our internal customers meet their operational needs. We are responsible for creating processes for continual improvement, guiding administration, and partnering with multiple stakeholders on a project-to-project basis. Our mission is to keep our business running effectively while maintaining a healthy application environment.
What You’ll Do
Design, Build, Test, Deploy, Support Integration solutions for Workday HCM and Workday Payroll
Leverage Workday tools to build solutions: Studio, EIB, Cloud Connect, web service, Extend and BIRT
Triaging and troubleshooting system errors/bugs or integration failures.
Provide tier 2 support for HR configuration issues and troubleshooting
Support Workday bi-annual release cycles, regression testing of integrations, and help gauge relevance of new features.
Who You Are
To continually strengthen our growing team, we are looking for an independent and motivated individual who is comfortable interacting with everyone from executives to junior level analysts.
If this sounds like you, you probably have experience with:
Develop, maintain and nurture a positive IT / internal Customer relationship.
Developing detailed technical designs for new business requirements.
Building integrations using Workday’s toolset
Work with key members in various departments to identify and resolve application issues, system enhancements, and new user requirements.
Provide clear communications to management regarding timelines, issues and requirements and personal training needs.
Prepare and deliver reports, recommendations, or alternatives that address existing and potential problem areas in IT systems across the organization.
Additionally, an ideal candidate would have:
Experience with Solution implementation: requirements definition, solution design, user training, system testing and go-live support.
Familiarity with Agile methodologies
Excellent written and verbal communication skills and the ability to interact professionally with a diverse group of executives, managers and subject matter experts
Gather & design requirements and write technical specs documents.
Experience working in complex, integrated systems with both upstream and downstream dependencies is desirable
Qualifications
5+ years of Workday Integration Experience
Strong experience with Workday Integration tool set -Studio, EIB, Core Connector, Cloud Connect, PECI, Report Writer, BIRT, APIs, Web Services, XSLT, & Rest URLs
Familiar with Workday business process, security and advanced reporting
Understanding of Workday HCM foundational concepts like Staffing Models, Position Management, Organizations, Hierarchy, Supervisory Orgs
Good analytical and problem solving skills
Knowledge of Workday Payroll and/or Extend is a plus
B.S. in Computer Science or equivalent experience.
Additional Information
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status