Twitter is committed to serving the public conversation by helping users stay informed and discuss what matters. In order to better facilitate the public conversation, we are seeking a Senior Researcher to be a part of a specialized research team. Our research helps inspire, design, and build the products that fuel Twitter's mission to give everyone the power to create and share ideas and information instantly, without barriers.

This research has a direct impact on product strategy, roadmaps, and the detailed design of new experiences that help users stay up to date with what matters most to them and connect to others with shared interests. Our team is one of the Core Technologies Research teams, a group full of amazingly talented and fun people who are passionate about Twitter’s ability to help people see beyond themselves and connect with the larger world in a meaningful way.

This is a remote role, candidate must be on North America East Coast time.

Who We Are:

We’re guiding hundreds of millions of people each month to the content and creators they care about - and with your contributions, we’ll make it even faster, easier, and more fun to find out what matters most right now.

The Professional Journeys team is looking for a Senior Product Designer to join our team, focused on empowering businesses of all shapes and sizes, content creators, and more to #participate and #thrive in public conversation. We seek to give them the power to create and share ideas and information instantly without barriers. We want to provide solutions that enable them to reach their objectives by connecting them with the right audience via the public conversation. While Twitter has been around for +15 years the Professional Journeys team is brand new. Our goal is to help people make a living on the internet.

Who You Are:

Do you have a passion for problem-solving and user-centered design? Love using Twitter? Come help us make Twitter incredible for the people that rely on our service every day. As a member of the Twitter Design team, you’ll work closely with other Designers, Researchers, and our Product and Engineering teams to bring consistency, simplicity, and ease-of-use to the Twitter experience.

What You’ll Do:

• Develop and drive new strategies along with product managers, design leadership, research and data science

• Design, prototype, and develop sophisticated solutions passionate about building products and services for writers and publications to build

• Conceive innovative concepts, prototype and iterate to push the boundaries of user interface design and the writer space

• Strong ability and passion for delivering designs that can scale not just across platforms but also internationally and across user types.

• Identify user needs, sketch solutions with prototypes, test ideas with our research team, and refine designs with data and customer feedback.

• Document detailed interaction models and UI specifications.

• Collaborate with other designers to maintain design consistency and coherence across the features on Twitter app and website.

• Evangelize the best UI practices to other designers, engineers, and product managers.

• Mentor other designers

• Passion for building tools for both professional and new experiences for customers

• content management systems, news reading apps, curation tools

• Experience in designing and building products for mobile & desktop experiences for five years or more

• Deep product and systems thinker who loves untangling complex problems and is able to think about global implications and cultural nuances

• Demonstrate ability to tackle complex problems and be able to identify and mitigate risks

• Excellent communication and collaboration skills with a strong ability to influence cross-functionally

• Experience being a design lead who leads large projects and directs/mentors other designers

• Passion for identifying and solving customer problems

• Comfort in a fast-paced, highly-dynamic environment with multiple collaborators

• Skilled with Figma (or Sketch) and prototyping tools such as Framer, Principle

• Comfortable addressing and working with senior executives

All your information will be kept confidential according to EEO guidelines.

Twitter is committed to inclusion

Working in an office or full-time remote are both options.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Requirements:

• Minimum of 7+ years driving strategic research projects at an agency, consultancy, or in-house

• Bachelor's Degree (minimum requirement); MS or PhD in Organizational Psychology, Computer Science, Human-Computer Interaction, Statistics, Social Science or related field preferred

• A track record of thought leadership and delivering research to inform business, marketing and product development strategies and roadmaps

• Experience or interest working with different software products and services, development methodologies, productivity tools

• Passionate interest in Twitter’s products and mission