Twitter is looking for a world-class IT Executive Support Engineer who is passionate about providing exemplary customer experience while delivering outstanding technical support. Our team works cross-functionally with our partners to coordinate work and resolve issues for our customers. We are responsible for onboarding new employees and upholding security and compliance standards for the company. Ultimately, we are the team that works together to support the IT needs of all Twitter employees globally: in over 40 offices across 19 different countries.

Twitter Service Tech (TwST) is looking for a Software Engineer to join our team of engineers to help create meaningful connections with our customers to promote healthy public conversation.

Our goal is to increase operational efficiency through automation and accelerate the velocity of development, maintenance, and enhancement of tooling and 3rd party integrations.

We emphasize taking ownership of problems and actively collaborating with our customers. We are driven by the understanding that our work supports product quality, user satisfaction, trust, and, ultimately, the health of discourse on Twitter.

We believe passion and personality matter. We’re looking for someone who can help us build, scale, and maintain user-facing products and large-scale systems, all of which have a direct impact on the lives of our users and the success of our business.

What you’ll need to have:

• 3+ years of software engineering experience • Previous experience with Scala, Java, Python, or C++ • Previous experience working with distributed systems, data modeling, mySQL, and

• REST APIs • Strong computer science fundamentals, algorithms, and data structures background • Model of software engineering best practices, including agile development, unit testing,

• code reviews, design documentation, debugging, and troubleshooting. • BS, MS, or PhD in Computer Science or similar technical field or coding bootcamp

• graduate

Who you are:

• You have a self-motivated personality - able to own problems and deliver solutions

• You work as part of a team, including engineers in remote offices

• You are motivated to take on unexplored, sophisticated product and technical problems, learn quickly, understand tradeoffs, and communicate a solution

• You are an engaged and thoughtful collaborator, ready to solve challenging problems with your peers and our customers.

A few other things we value:

• Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and thrive as an engineer.

• Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

All your information will be kept confidential according to EEO guidelines.

Here’s all the legal good stuff: We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status, or any other legally protected status.

San Francisco applicants: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Notice (Colorado Equal Pay for Equal Work Act)

The expected salary range for this role to be performed in Colorado is USD$128,000.00 - USD$179,000.00. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. This range may be modified in the future.

This job is also eligible for participation in Twitter’s Performance Bonus Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter's benefits prioritize employee wellness and progressive support to our diverse workforce.