Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

The Home team (part of the Consumer Product organization at Twitter) helps serve that conversation by making it easy for people to find and join the best conversations as they unfold. Our team owns the overall customer experience of the Home tab, including the look and feel of the timeline and the machine learning systems that power Tweet ranking. We drive a significant portion of Twitter’s audience growth and are a high impact team.

We are looking for an experienced Product Manager with a strong background in consumer experiences to help build the future of Twitter’s Home Timeline. Home is at the heart of Twitter: it’s where hundreds of millions of customers catch up with their interests, find and join conversations happening now, and stay entertained. In this role, you’ll drive efforts to ensure the Home experience “just works” for customers – ensuring they always see the best content for them, making it easy for customers to dive deeper on the things they care about, and making it so that anyone, regardless of circumstance, can find interesting content on Twitter. 

You’ll work with a world-class team of designers, data scientists, researchers, and engineers to launch new features at scale. If you’re customer-obsessed, a creative and analytical thinking, and seek the thrill of making a massive impact on the heart of the customer experience on Twitter, then this role is for you. 

Who We Are:

Twitter's mission is to become the conversational layer of the world. Home plays a major role in driving this mission forward — we help our customers to stay informed about what’s happening, keep up with their interests, and be entertained through a personalized feed that surfaces what matters most to them. Our team owns the look and feel of that experience, including how customers navigate Home and the way Tweets and other content (e.g. Spaces, Communities) is presented. It’s a core part of Twitter that is essential to our continued success and future growth. 

What You’ll Be Doing:

• Build a deep understanding of our different types of customers and their needs that Home can serve

• Identify opportunities for Home to better serve those customer needs and work with design, research, data science, and engineering partners to craft, test, and launch new features that meet those needs

• Collaboratively determine key customer-focused metrics of success for the team’s work and manage the team’s portfolio of projects against those metrics, including making complex ship decisions where needed

• Partner closely with other product teams to support efficient decision making, principled product ideation, and smooth project execution

Who you are:

• 4+ years of PM experience with 2+ years in a consumer-focused team

• Have a track record of shipping great consumer products at scale

• Demonstrated experience in building successful cross-functional partnerships (especially with design, research, data science, and engineering) and successfully navigating complex stakeholder environments

• A strong quantitative skill-set with a dedication to rigorous data driven experimentation and decision-making, and an ability to drive to decisions when the metrics are unclear

• Experience of going through a full product lifecycle, integrating customer feedback into product requirements, driving prioritization and pre/post-launch execution

• Comfortable working in a fluid, fast-paced environment

• A strong growth-mindset and a servant-leadership approach

We care about making work happy and productive for everyone, with a permanent option to work remotely or regularly work from home when our offices reopen; a home office expense budget; wellness benefits; regular #NoMeetingFridays; and six months of parental leave.

A few other things we value:

• Challenge - We work with Twitter's product and standards teams to solve some of the industry’s hardest content problems. Come to be challenged, learn, and thrive as someone who loves great content.

• Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

• Work-Life Balance - We work hard, but we believe with hard work should come balance.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

San Francisco applicants: In response to the San Francisco Fair Chance Ordinance, we’d like to mention that we consider qualified applicants with arrest and conviction records.

Notice (Colorado Equal Pay for Equal Work Act)

The expected salary range for this role to be performed in Colorado is USD$191,000.00 - USD$267,000.00. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. This range may be modified in the future.

This job is also eligible for participation in Twitter’s Performance Bonus Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter's benefits prioritize employee wellness and progressive support to our diverse workforce.