Client Account Manager

  • Full-time

Company Description

Twitter has changed the way people communicate. Now we have a substantial opportunity to change how marketers interact with our rapidly growing user base.

Twitter is creating a world-class team of media professionals, and seeking an experienced Account Manager to develop our business with advertisers and their agencies. 

If you’re an enthusiastic Twitter user with relevant account management experience, analytical skills, and a passion for learning, we invite you to talk to us about our advertising sales organisation at Twitter Dublin.

Job Description

  • Collaborating with some of the world’s leading delivery and subscription brands to understand their advertising objectives, recommending best practices, and developing effective campaigns

  • Educate and consult to demonstrate how to use Twitter’s advertising products, best practices, how to develop effective campaigns.

  • Executing, optimising, and analysing advertising programs using internal tools and dashboards.

  • Resolving campaign issues in a timely and productive manner, and identifying and implementing process improvements

  • Managing contracts and renewals, and assisting our Sales Finance organisation with payables and collections

  • Providing feedback to our product and tools teams to help us scale our advertising platform

Qualifications

  • Experience managing digital marketing programs for advertisers or their agencies

  • Demonstrated ability to create, develop, and enhance customer relationships

  • Ability to manage large customer relationships and manage through conflict, driving groups to collective business decision

  • Proven track record translating marketing objectives into results for advertisers. Demonstrated experience effectively optimising marketing campaigns by analysing performance and recommending adjustments to key performance drivers.

  • Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues

  • Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision

  • Must have strong understanding of digital marketplace and understanding of the competitive landscape in which we operate

  • A passion for Twitter and our mission

Additional Information

We care about making work happy and productive for everyone, with a permanent option to work remotely or regularly work from home when our offices reopen; a home office expense budget; wellness benefits; regular #NoMeetingFridays; and six months of parental leave. 

A few other things we value:

  • Challenge - We work with Twitter's product and standards teams to solve some of the industry’s hardest content problems. Come to be challenged, learn, and thrive as a curator.
  • Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
  • Work-Life Balance - We work hard, but we believe with hard work should come balance.We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

All your information will be kept confidential according to EEO guidelines.

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