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We are looking for an experienced Privacy Operations Manager to help build and support privacy processes and initiatives at Twitter. As a Privacy Operations Manager at Twitter, you’ll work with team members who are passionate about privacy and data protection and growing our business in a way that makes us proud. You’ll lead a team of privacy operations specialists responsible for a wide range of processes and procedures.

You must bring exceptional operations design and management experience, solid understanding of privacy and data protection principles, as well as creativity, to your daily role. You should have a track record of collaborating and thriving in a fast-paced team environment.  If you’re detail-oriented, dedicated, analytical, and an interest in privacy and data protection, apply today!

Who We Are:

• You have experience processing user requests and/or strong background in operations

• You are at ease with responding clearly and concisely to time-sensitive requests

• You are an excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams

• You are flexible and can adjust accordingly to ensure team efficiency and deliverables are met

• You are able to spot anomalies or unusual patterns in requests you handle

• You are attentive to detail, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous

• You can deliver consistent high-quality work and have a knack for managing multiple tasks efficiently

What You’ll Do:

• Handle global user requests including requests for account information and deletion requests

• Work on regulatory investigations and responses

• Help scale privacy and data protection compliance processes

• Respond to internal and external privacy and data protection inquiries

• Asses new Twitter products and projects and identify associated privacy and data protection risks

Who You Are: 

• You have experience processing user requests and/or strong background in operations

• You are at ease with responding clearly and concisely to time-sensitive requests

• You are an excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams

• You are flexible and can adjust accordingly to ensure team efficiency and deliverables are met

• You are able to spot anomalies or unusual patterns in requests you handle

• You are attentive to detail, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous

• You have experience managing an operations team

• You can deliver consistent high-quality work and have a knack for managing multiple tasks efficiently

Requirements:

• 6-8+ years of work experience in privacy or technology law, policy, programs, or other related fields.

• 2-5 years in operations role at a tech company

• Bachelor Degree in Business, Computer Science, Public Policy, Political Science or related field. 

• Prior experience working on privacy and data protection related matters

• Experience with people management 

• Demonstrated experience in online privacy, security or related field.

• Proven track record of collaborating with cross-functional groups to set objectives and produce results.

• Experience managing, organizing, and coordinating projects and process-improvements in a program.

• CIPP certification is preferred. 

Preferred Requirements:

• Fluency in a second or several languages

• JIRA experience is highly valued, but not required.

Equal Opportunity Employment

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

All your information will be kept confidential according to EEO guidelines.