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We are looking for a Privacy Operations Specialist to help build and support privacy processes and initiatives at Twitter. As a Privacy Operations Specialist at Twitter, you’ll work with team members who are passionate about privacy and data protection and growing our business in a way that makes us proud. You should have a track record of collaborating and thriving in a fast-paced team environment.  If you’re detail-oriented, dedicated, analytical, and an interest in privacy and data protection, apply today!

Who We Are:

• You have experience processing user requests and/or strong background in operations
• You are at ease with responding clearly and concisely to time-sensitive requests
• You are an excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams
• You are flexible and can adjust accordingly to ensure team efficiency and deliverables are met
• You are able to spot anomalies or unusual patterns in requests you handle
• You are attentive to detail, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous
• You can deliver consistent high-quality work and have a knack for managing multiple tasks efficiently

What You’ll Do:

• Handle global user requests including requests for account information and deletion requests
• Work on regulatory investigations and responses
• Help scale privacy and data protection compliance processes
• Respond to internal and external privacy and data protection inquiries
• Asses new Twitter products and projects and identify associated privacy and data protection risks

Who You Are: 

• You have experience processing user requests and/or strong background in operations
• You are at ease with responding clearly and concisely to time-sensitive requests
• You are an excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams
• You are flexible and can adjust accordingly to ensure team efficiency and deliverables are met
• You are able to spot anomalies or unusual patterns in requests you handle
• You are attentive to detail, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous
• You have experience managing an operations team
• You can deliver consistent high-quality work and have a knack for managing multiple tasks efficiently

Requirements:

• Bachelor’s Degree or equivalent education / experience
• 3-5 years in an operations role at a tech company
• Prior experience working on privacy and data protection related matters
• Exceptional communication and writing skills
• Passion and enthusiasm for protecting user privacy and freedom of expression
• Ability to work on repetitive tasks

Preferred Requirements:

• Fluency in a second or several languages
• JIRA experience is highly valued, but not required
• CIPP certification is not required but is preferred

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.