Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

The Design Program Manager is focused on leading strategic programs/projects/working groups that enable product and XFN impact, building scalable systems, rituals and processes for greater XFN collaboration and amplifying points of synergy and culture across Bluebird Design. You will work closely with other Design Program Managers, Product, Research, TPM and Engineering partners focused on building the consumer facing product.

What you’ll do: 

• Design and drive large and complex XFN programs with diverse stakeholders

• Create, implement and drive proposals and project plans

• Ensure roles, responsibilities, and roadmap are clear throughout project execution

• Serve as the central point of contact on programs for Design, Research, Product, Eng, and TPM partners

• Organize design workshops and reviews that work towards product impact

• Own and facilitate meetings to drive progress against goals and objectives, and establish clear next steps and owners while resolving blocks that impede progress.

• Asses risk, raise flags, and resolve issues before they become problems for the larger teams

• Send clear and concise status reports on a regular cadence, with a recovery path for any variance to plan

• Own and execute change management for project and programs

• Break silos between and within teams, connect dots

• Actively initiate and program manage design initiatives to solve problems that directly impact product development velocity and quality 

• 8-12 years of proven design / creative program management experience, preferably with at least 3-4 years' experience working in or with tech companies 

• Excellent communication and facilitation skills – ability to communicate clearly and effectively to achieve desired outcomes – demonstrating keen understanding of the audience, and to facilitate stakeholders towards positive outcomes

• Successful track record of managing complex programs, driving efficiencies without sacrificing quality or creativity, and implementing sustainable and scalable solutions 

• Proven ability to architect high quality programs, mobilize and lead teams with flexibility and ease, sustain momentum to deliver quality results.

• High design and research acumen – ability to create the conditions for, and drive the team towards, high quality design and research outcomes based on deep understanding of the value and methodologies of design and research.

• An indefatigable spirit that always finds a way to get to positive outcomes

• Technically adept and familiar with UI and UX trends on iOS, Android, and the web

• Strong knowledge of project management, design and collaboration tools i.e Asana, Figma, Jira, Google Suite etc..

We care about making work happy and productive for everyone, with a permanent option to work remotely or regularly work from home when our offices reopen; a home office expense budget; wellness benefits; regular #NoMeetingFridays; and six months of parental leave.

A few other things we value:

• Challenge - We work with Twitter's product and standards teams to solve some of the industry’s hardest content problems.

• Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.

• Work-Life Balance - We work hard, but we believe with hard work should come balance.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

San Francisco applicants: In response to the San Francisco Fair Chance Ordinance, we’d like to mention that we consider qualified applicants with arrest and conviction records.

Notice (Colorado Equal Pay for Equal Work Act)

The expected salary range for this role to be performed in Colorado is USD$167,000.00 - USD$234,000.00. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. This range may be modified in the future.

This job is also eligible for participation in Twitter’s Performance Bonus Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.

Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter's benefits prioritize employee wellness and progressive support to our diverse workforce.