At Twitter our IT Infrastructure team focuses on implementing and supporting systems to help our internal customers meet their day-to-day operational needs. We are responsible for corporate infrastructure including data center virtualization, file storage, automation of software installations/configurations/administration on Linux and Windows systems and hardware installation/maintenance (servers, storage arrays, UPSs).  Our IT Infrastructure team partners with our IT End User Services and IT Applications teams to support the corporate environment, as well as working with multiple stakeholders on a project-to-project basis. Our mission is to keep our business running effectively while maintaining a healthy technology environment.

The responsibility of this position includes contributing to support and maintenance of a wide array of services, including an estate of Linux and Windows servers as well as Puppet configuration management to automate their function. You will design, deploy and maintain most of the systems that each of our customers use on a daily basis that is both sustainable and secure.  You will deploy services using various virtualization platforms including (and not limited to) VMWare and GCP. You will have expert level knowledge of NetApp storage arrays, security and services.  Developing and maintaining analytics for system performance and health is also required. The role will comprise a mix of Development Operations, QA and Infrastructure Support work for all systems and partners we engage with.

Who You Are

To continually strengthen our growing team, we are looking for an experienced Systems Engineer, to help build, deploy and manage our internal infrastructure. As an integral member of the broader IT Infrastructure team, this position will be responsible for developing and maintaining creative solutions in support of our business partner’s evolving requirements. If this sounds like you, you probably have experience with these responsibilities:

• Expert level knowledge of NetApp storage arrays

• Highly proficient with VMware services including VMware data center virtualization and VMware Horizon.

• Build, manage and support complex appstacks on Linux and Windows Server

• Provide advanced level Windows and Linux troubleshooting

• Develop technical designs and solution recommendations

• Partnering with vendors, internal IT Engineers and working with multiple business partners to develop solutions against departmental roadmaps

• Partner with other internal engineering teams and third party vendors to develop consistent and scalable solutions

• Collaborate with internal audit and compliance teams to identify, remediate, and prevent issues & risks

• Contributing to design, code review, and release management as part of the oversight of our internal software development lifecycle

• Work with other members of the broader IT team for coordinated solution delivery

• Provide guidance on and help maintain standard operating procedures

• Help mentor junior members of the team

• Contribute to a 24/7 on-call schedule (Partial)

• Bachelor's Degree in Computer Science or equivalent work experience

• Ability to translate business needs to technical solutions

• Outstanding analytical and problem solving skills

• Well-developed interpersonal, written and verbal communication

• Team oriented approach

• 3 to 5 years of experience with the following:Systems Engineering for Corporate Infrastructure

• Managing large server estates for Linux and Windows

• Virtualization at scale

• Configuration Management

• Managing scalable storage

• Developing and maintaining supporting metrics for systems

• Writing design documents

• Working in a source-controlled environment.

• Disciplined approach in producing and maintaining documentation

• Ability to demonstrate scripting capability in Python or Perl

• Expert level knowledge of NetApp storage arrays

• VCP/VCAP certification(s) 

• NetApp certification(s) 

• Experience with standard development practices

• Experience with standard development tools (Source control, Code Review, etc.)

• Experience with standard DevOps tools (CI, Orchestration, etc.)

All your information will be kept confidential according to EEO guidelines.

Here’s all the legal good stuff: We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status, or any other legally protected status.

San Francisco applicants: pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.