Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.
 

As a People Analytics Tools Specialist, you will help the People Analytics team and our stakeholders get the most out of the tools we use every day so we can meet our goals and deliver on our strategy. Your focus will be on managing the daily operations in our data visualization, survey, and reporting tools. Your responsibilities include:

• Configure and manage data access and permissioning of sensitive and non-sensitive employee and candidate data across People Analytics tools for our key stakeholders.
• Support our partners with ad hoc reporting, troubleshooting issues, and answering FAQs so they have the people data and insights they need to drive business outcomes. 
• Assist in onboarding new users, developing training materials, and documenting best practices and guidelines for our stakeholders. 
• Manage the programming, configuration, and testing of surveys and other data collection methods. 
• Partner closely with our People Systems and IT teams on implementing new tools and maintaining current tools.
• Build and maintain close relationships with our external vendors to make sure we are up to date on the latest releases, updates and outages. 
• Stay on top of the latest innovations in HR tools and technologies when it comes to survey, data visualization, and data sharing spaces.
   

• 2+ years working as part of a People Analytics, Systems, or Operations team at a global company.
• Experience providing support for relevant People Analytics tools such as employee survey platforms (Glint and Medallia preferred) and people data visualization tools (Tableau and Visier preferred).
• Experience with HR data and reporting requests from HRIS, ATS, LMS, and other HR systems. 
• Ability to collaborate with internal partners such as People Systems, IT, Procurement, Data Privacy, and Legal on implementing new tools.
• Strong communication skills including the ability to translate complex or technical information into simple, easy to understand language. 
• Experience training others on how to appropriately use People Analytics tools, a plus.  
   

The People Analytics team's vision is to lead in talent insights that enable Twitter to attract, hire, engage, and retain the people who will carry Twitter forward. A few other things we value: 

Develop - Each member of the team conducts quarterly research projects in order to develop our own skills and knowledge while also exploring areas that are of interest to us. 

Collaborate - We work together to generate research questions, develop hypotheses, and create analysis plans. 

Feedback - We expect each member of our team to provide regular feedback on others' work in order to make sure we are delivering the best end product to our stakeholders. 

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.
San Francisco Applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.