Revenue Strategy and Operations Manager, Global Business Partners
Twitter is what’s happening and what people are talking about right now. For us, life’s not about a job, it’s about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we’ll do what’s right (not what’s easy) to serve the public conversation.
What You’ll Do
As a Revenue Strategy & Operations Manager, you will be a key partner to the Global Business Partners team (GBP) and will drive operational best practices that shape the strategic direction of Twitter’s global advertising business. You will specifically support the North America Agency (NAA) and the Marketing Technology & Partnerships (MTP) teams.
In this role, you will own all core business operations for your stakeholders, including planning, tracking and tooling automation. You will tackle a variety of strategic projects ranging from: developing resource allocation models, designing org structure and operating model frameworks, supporting strategic go-to-market plans, conducting product/market opportunity assessments and more. Your job will also include in-depth quantitative analysis of operating metrics with particular focus on problem solving and creating scaled systems and processes. You will work very closely with Senior Sales leaders in the Operations and Sales teams to quickly understand issues and implement solutions.
The ideal candidate is deeply analytical and detailed-oriented, while capable of structuring problems to thrive in ambiguity. Our team does not shy away from rolling up our sleeves, slicing and dicing massive data sets, and developing and implementing solutions to problems that have not been taken on yet. You will have a lot of autonomy and must demonstrate leadership over the GBP organization. Your hunger for driving impact is only matched by your hunger for working at Twitter.
Participates as part of the NAA and MTP leadership teams, facilitating key decisions and driving execution across teams
Communicates priorities, activities, and results to the larger org, while ensuring deliverables are met. Has a strong pulse and feedback loop on the team needs
Drives operational cadence of the business, including optimizing resource allocation across teams, measuring progress against OKRs / KPIs and leading annual and quarterly planning
Identifies and leads ad hoc strategic projects - everything from defining new opportunities to executing cross-functional initiatives - to improve team efficiencies and launch efforts to scale standard methodologies across teams
Represents NAA and MTP as key liaison in coordinating with other internal planning functions (e.g. Finance, Product, Accounting, HR, etc.)
Participates and steers global initiatives as appropriate and ensures that these are properly rolled out to every region
The ideal candidate will have 4 to 5 years of work experience with a technology company or in the digital advertising industry
Deep experience with sales and business operations required
Strong business analyst, demonstrating success in uncovering and building business cases for new growth opportunities, as well as recognizing threats to a business. Ability to apply effective financial and analytical frameworks
Proven excellence in all areas of strategy development, including project management, problem-solving, executive communication, consensus building, data manipulation and execution
Proven ability to lead through influence and strong potential as a future leader. Proven results working with senior leaders, while having the emotional intelligence to be effective cross-functionally
Able to operate in an unstructured, fast-paced, and team-oriented environment. Must have the ability to filter out noise to address highest priorities
Clear and precise communication and presentation skills
Experience researching and manipulating complex and large data sets; Competence with SQL or any other form of database / analytical packages
BA/BS degree or equivalent
Preferred Skills and Experience
Experience in media and marketing at an agency, platform, publisher, and/or brand
Global experience is a strong plus
We're a scrappy team, and we value diverse backgrounds, ideas, and experiences.
A few other things we value
Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
Challenge - We solve some of the industry’s hardest problems. Come to be challenged, learn, and thrive.
Work-Life Balance - We work hard, but we believe with hard work should come balance.
What does success look like in this role?
You will be a self-starter, independent thinker, deeply analytical and detailed-oriented, but capable of working in a structured manner to thrive in ambiguity. Our team does not shy away from rolling up our sleeves, slicing and dicing massive sets of information, and building solutions to problems that have not been taken on yet. You will become the COO to the business leaders you partner with and execute towards their short-term and long-term business goals through strategic and operational initiatives. You will independently identify issues, solve problems, and with enthusiasm drive solutions - people come to you when they have a tough problem.