Twitter BRG- Program Manager
- Full-time
Company Description
Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.
Job Description
People come to Twitter to make change happen. We’ve seen this through individual Tweets and collective movements like #BlackLivesMatter, #ILookLikeAnEngineer, #LoveWins, and much more. At Twitter, we know that different perspectives allow us to flourish — they make us stronger and help to create product decisions that will best serve our users globally. Just as inclusion lives on our platform, we’re striving to ensure Twitter is the world’s most diverse, inclusive and accessible tech company — it’s key to serving the public conversation. Our Business Resource Groups (BRGs) - and the leaders who lead them - are core to this effort, and your work will be at the center of it all.
What You’ll Do
You will be the point person for all things BRGs and Affinity Groups -- responsible for managing our existing 11 global BRGs and fielding, evaluating, and launching requests for new ones.
Serve as a trusted advisor & resource for ~60 BRG Global Chairs and establish a regular meeting cadence.
Develop and execute the BRG leadership application process, including the on-boarding and off-boarding of BRG Chairs.
Ensure there is a cohesive global strategy and implement an operating framework across all BRGs, including the development and documentation of all BRG documents and budget management.
Oversee and manage BRG Chair compensation, performance evaluation & recognition standards.
Keep the Managers of our BRG Chairs up-to-date on key programming, performance, and compensation through a manager toolkit.
Oversee the management and growth of #TwitterTeamUp with the goal of bringing the cultural insights across our BRGs closer to where decisions are made in the business.
Streamline Executive and Leadership engagement outreach across BRGs.
Build operational excellence around the ways in which Tweeps sign up for and participate in BRG-driven programs, including measures of engagement and growth.
Manage and develop guidelines for BRG Google Group email alias communications processes.
Manage the BRG Project Manager, who is responsible for driving tentpole month activations.
Qualifications
Who you are
You understand structural and systemic inclusion, diversity, equity and accessibility work and have experience working with and/or understanding of historically excluded communities
You are passionate and a positive teammate who consistently executes successful, polished programs
You are comfortable working closely with senior executives and can manage a cross functional decision-making group with ease
You possess good judgement, makes right on-brand decisions when called for, and knows when to seek approval
You communicate effectively; you are a good listener, give/take clear direction verbally and have strong writing and speaking skills
You can work independently, but are eager to collaborate and support others
You often calmly solve unforeseen situations as they arise
You are a fast-learner, who can quickly adapt to new tools and technologies, as well as
changing environments and priorities
You are an active and contributing member in our team’s creative think tank
You are highly organized, detail focused, results-driven, ability to handle stress and last-minute, urgent requests
Additional Information
Reports to the Head of I&D Programs on Twitter’s Inclusion and Diversity team.
The Inclusion & Diversity team is composed of a group of passionate leaders who care deeply about developing a more equitable and inclusive Twitter. We work as a team in close partnership with our cross-functional partners to promote and build best practices that can be scaled throughout the entire organization and into the development of our product. We do this by recognizing that we all play on the same team. We act with respect and collaborate. In doing this we create an inclusive environment where people understand their roles and the value that they create.
Learn more about the impact of our work here.
We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status.
San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.