Who We Are:

Twitter is committed to serving the public conversation by helping users find, stay informed and discuss what matters to them. In order to better facilitate the public conversation, we are seeking   Sr. Researcher to be part of our Revenue team, focused on influencing the Core Advertising business. At Twitter, our research and insights play an integral part in inspiring the products that fuel Twitter’s mission to give everyone the power to create and share information without barriers. Our team has a direct impact on advertising product strategy, roadmaps, and the design of new experiences that help advertisers of all sizes grow their business by connecting with people in a meaningful way. 

Who You Are:

You’ll help us shape the future of Revenue Experience Research at Twitter. You are a systems thinker who believes in the power of data-driven product development. You love to solve problems at scale. You care deeply about our diverse customer audiences (e.g. consumers, advertisers, creators, developers and more) and recognize the importance of creating best in class experiences for them. You value efficiency as the intersection of quality and speed. You thrive in navigating complex and highly ambiguous environments. You bring a strong sense of business acumen, relationship management, and superior analytical skills with a proven track record for identifying and solving problems.

What You’ll Do:

• Partner with the Revenue Experience Research teams to drive operational effectiveness within our research practices

• Work with Research leadership to support and foster healthy, collaborative relationships with cross-functional partners in Revenue

• Coordinate socialization efforts across matrixed and cross-functional stakeholders 

• Gather requirements and understand team member needs to identify opportunities for process standardization and improvement

• Advise on research process and program improvements 

• Create a system for project management, budget forecasting and management, and OKR (objective and key results) creation and grading

• Consult Revenue Research leads on project prioritization and resource allocation

• Partner with Business Operations team to manage research vendors specializing in business-to-business (B2B) spaces

• Knowledge management for ongoing research reports that are published across the team 

• Responsible for managing end-to-end knowledge management and archive for research reports

• Generate and manage standardized materials including templates for research roadmaps, project briefs, research reports, and distribution of materials internally

• Partner with Business Operations on tools and vendor management 

Requirements: 

• Strong business acumen; an understanding of business goals, strategies and constraints

• Strong project management skills and experience guiding multiple projects simultaneously

• Ability to manage through ambiguity

• Experience working with Design and Research teams

• Operating knowledge of Google Suite

• Familiarity with project management software such as JIRA, Asana, Confluence 

• Knowledge of best practices for database management, data protection

Here’s all the legal good stuff: We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

All your information will be kept confidential according to EEO guidelines.

After you complete your application and click submit, you will receive an on-screen success message confirming your application has been submitted. Within 5-10 minutes of submission, you will receive an email from [email protected] confirming your application has been submitted. If you do not receive a confirmation email, check your spam or trash folder. We strongly recommend you apply with a personal email versus your school email.