The Twitter Service organization creates meaningful connections with our customers that promote healthy exchange in the public conversation. We do this by developing customer support solutions at scale in a rapidly changing and global environment. Whether we're optimizing operations, guarding the ability of customers to safely use Twitter through investigation of and  enforcement against those who violate our terms, or driving content and support channel strategies, we're with our customers every step of the way.

TSAN Visualization Analyst is responsible to design, develop, and maintain reports and dashboards for Twitter Services Organization. Your work will enable the decision-makers across the service operations organization to bring together insights and support our operations strategy and customer experience. In every decision that you influence, you will see the product safety improve and be more valuable to Twitter customers. 

In this role you will:

• You will combine, transform and enhance data based on business requirements and deliver results in a useful and appealing way to users.

• Design, develop, and launch efficient reports and dashboards to provide intuitive analytics to our partner teams.

• Collaborate with other engineers and Data Scientists to discover the best solutions. 

• You are comfortable in interpreting complex data signals and presenting to technical and non-technical audiences

• Good understanding of one or more of the following: Python, Scala, or Java

• Strong understanding of SQL

• Experience working with visualization tools such as Tableau, Looker

• Broad knowledge of the data infrastructure ecosystem

• Experience working with large data volumes and Data Warehouses 

• Comfortable to look at numbers, trends, and data

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. All of your information will be kept confidential according to EEO guidelines.