Engineering Manager Observability (Metrics Backend) **Remote Friendly**

  • Full-time

Company Description

Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Job Description

Twitter.com is one of the largest and most popular websites in the world. Our code operates at massive scale and speed, serving billions of requests per day, connecting hundreds of millions of active Twitter users to real-time information about their lives and the world we live in.

The Observability group builds monitoring infrastructure covering operational metrics, centralized logging and distributed tracing for every team at Twitter across multiple data centers and public cloud regions. We operate these three datasets at an industry-competitive scale, collecting and processing 18B metrics, 150 TB/day of log data, and 2.5M distributed traces every minute. We have an ambitious goal to take these products to the next levels. 

The group is expanding with the addition of new teams and we are looking for an engineering manager to lead one of them. The new data insights team is chartered with building and maintaining Observability datasets. We are taking a big bet that we can unlock new insights into Twitter services by creative use of the mountain of telemetry data we are already collecting. The team will focus on bringing data science into these datasets.

What you will do : 

We believe passion and personality matter.   As such, we need someone who can lead teams of diverse, smart, and driven engineers while balancing personnel challenges with business requirements.  A successful engineering manager will:

  • Mentor, grow, and empower your team by giving them the skills, confidence and motivation to make decisions independently that lead to their personal and professional success, and enable them to become technical leaders.

  • Be responsible for the group’s technical strategy and roadmap – creating success metrics and prioritizing the team’s work in close collaboration with other engineering teams and Product Managers.

  • Communicate early and often, building a culture of trust and collaboration between engineers and teams across multiple offices and time zones.

  • Be an engineering talent magnet to make the team successful in your established mission.

  • Be ready to roll up your sleeves and work through technical challenges with your team.

 

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Qualifications

Who You Are:

  • You are a successful Engineering manager with a proven track record establishing & driving technical advances, reducing tech debt, and making significant improvements in large scale distributed systems

  • You have the ability to gather product & business requirements, gut-check new ideas and proposals. You want to push the limits of product innovation using the latest advancements in technology and methods to meet Twitter’s scale needs

  • You can effectively communicate with different functionalities (product, user research, design, and engineering) to craft a roadmap and measures of success

  • You are passionate about coaching engineers and helping them develop their careers, whether new grads or senior engineers.

  • You can be a bold source of engineering talent and will be comfortable closing candidates

  • You work best in an environment with a sense of urgency and can rapidly iterate on product/platform features

Requirements:

  • B.S. or higher in Computer Science (or equivalent work experience)

  • 2-5 years of experience in managing teams (experience managing remote team members is ideal)

  • Deep experience with web infrastructure and distributed systems. Previous experience with any Observability system is a big plus. Experience with providing intuitive analytics solutions as well familiarity with data science aspects in the Observability domain will be a huge advantage.

  • Experience with software engineering best practices (e.g. unit testing, code reviews, design documentation) and project management skills, including work estimation, prioritization, planning, tracking, and retrospectives

Additional Information

Notice (Colorado Equal Pay for Equal Work Act)
The expected salary range for this role to be performed in Colorado is USD$167,000.00 - USD$234,000.00. Starting pay for the successful applicant will depend on a variety of job-related factors, which may include education, training, experience, location, business needs, or market demands. This range may be modified in the future.


This job is also eligible for participation in Twitter’s Performance Bonus Plan and Equity Incentive Plan subject to the terms of the applicable plans and policies.


Twitter offers a wide range of benefits to U.S.-based employees, including medical, dental, and vision insurance, 401(k) program with employer match, generous time off for vacation, sick time, and parental leave. Twitter's benefits prioritize employee wellness and progressive support to our diverse workforce.We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status, or any legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

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