Data Analyst, Developer Platform
- Full-time
Company Description
Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.
The Twitter Developer Platform team exists to inspire and enable developer innovations that serve the public conversation and the Developer Marketing supports this mission through actions that drive adoption, trust, and success with our platform.
Job Description
Who you are:
You will work closely with cross-functional leaders to lead seamless execution, analysis, and improvement of our global programs. Through analyzing large volumes of data both from marketing campaigns and Developer Relations systems, you’ll help the Twitter Developer Platform grow globally and in scale. You will partner extensively with cross-functional teams across Marketing and Developer Relations.
Build, monitor, and present on analytics across Developer Platform usage, signups, churn, and email activity
Perform as the go-to resource for all operational questions pertaining to the collection of analytics
Maintain and build marketing and DevRel dashboards
Own the bi-annual Developer satisfaction and trust Pulse survey data analysis
Present on key analytical findings that can improve Twitter developers’ retention, engagement, and acquisition
Pull data and analyze/visualize the insights and present recommendations across multiple teams
Drive important projects with other team members within DevPlatform from end-to-end
Execute as the expert in Eloqua and Tableau reporting and willing to learn the in’s and out’s of the Developer Platform software system
Identify growth opportunities within the Twitter Developer Platform and communicate ideas cross-functionally that will improve developers’ experience
Help build a metrics program around other developer resources, such as our sample code, Postman, Glitch apps, etc.
Build Google Analytics goals and dashboards to help track the performance of specific web-based projects
Train the team how to use different data analysis tools
Review and build out a dashboard that includes Developer Relation’s docs index metrics, and journey-based metrics
Qualifications
BA/BS degree with a quantitative focus (computer science, mathematics, statistics, etc.), advanced degrees highly preferred.
1+ years of work experience in data-driven analytics/predictive analytics/statistical modeling/machine learning/data mining.
Experience working with data from multiple sources, such as Salesforce data, data from production databases, clickstream data, etc
Experience interacting with #BigData data sources, using a combination of SQL/NoSQL technologies: Pig/Hive/Map-Reduce/Scalding/Spark/Vertica
Experience with at least one programming language such as Python, Java, Scala, C++.
Comfortable and confident presenting quantitative findings
Bonus: experience with data modeling
A few other things we value:
- Creativity - As problem solvers and trendsetters, we see growth and opportunity in every situation and failure.
- Diversity - Diversity makes us a better organization and team. We value diverse backgrounds, ideas, and experiences.
- Collaboration - We work together to achieve common goals, recognizing one another’s strengths. We listen, share feedback, and evolve together.
- Work, Life, Balance - We work hard, but we believe with hard work should come balance.
Additional Information
Here’s all the legal good stuff: We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
All your information will be kept confidential according to EEO guidelines.