Client Account Manager

  • Full-time

Company Description

Who we are:

Twitter has changed the way people communicate, and over the last few years our sales teams have evolved and scaled how marketers interact with our rapidly growing user base. Twitter is continuing to build a world-class team of sales professionals, and is seeking a Client Account Manager to drive further growth in the Mexico market. If you are an enthusiastic Twitter user with relevant experience in the digital advertising market, as well as a strong track record building strong customer relationships and delivering large revenue targets, we invite you to talk to us about advertising sales opportunities at Twitter.

Job Description

Who you are:

You’re ambitious, responsible, dependable, and a self-starter. You’re humble enough to be thirsty for more experience and confident enough to find a way to exceed expectations. You want to join a purpose-driven company with a well-established brand on a team that has the grit, hustle, and heart of a startup. You want to contribute as a diverse voice on an inclusive team. You want to have a positive impact on everyone you work with and are recognized for extraordinary customer service. You have analytical skills, account or project management experience, and an interest in advertising sales.

What You’ll Do:

  • Collaborate and build partnerships with the biggest advertisers in Mexico to deliver large revenue targets
  • Collaborate with clients to understand their objectives, show them how to use Twitter’s advertising products, recommend best practices, and develop effective campaigns  
  • Use in-depth market and product knowledge to recommend and educate clients on best practices for developing and scaling effective campaigns
  • Use internal tools, dashboards, and key performance metrics to analyze and improve advertisers’ campaigns and deliver against their objectives
  • Resolve client issues and bugs and in a timely and productive manner
  • Build and present intuitive campaign and quarterly business reviews to clients
  • Provide feedback to our product and tools teams to help us scale our advertising platform

Qualifications

  • 5+ years of experience managing digital marketing programs for advertisers or their agencies
  • Demonstrated ability to create, develop, and enhance customer relationships
  • Ability to manage large customer relationships and manage through conflict, driving groups to collective business decision
  • Proven track record translating marketing objectives into results for advertisers.
  • Demonstrated experience effectively optimizing marketing campaigns by analyzing performance and recommending adjustments to key performance drivers
  • Excellent communication and presentation skills, attention to detail, and a bias for proactively resolving issues
  • Aptitude, creativity, and a preference for working in small, collaborative teams with minimal supervision
  • Must have strong understanding of digital marketplace and understanding of the competitive landscape in which we operate
  • A passion for Twitter and our mission
  • BA / BS degree

Additional Information

All your information will be kept confidential according to EEO guidelines.

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