We are seeking a detail-oriented, flexible, and proactive person, with a gift for prioritizing multiple tasks in a high-demand environment! If you fit this description, you should join our Legal Policy team in our Twitter San Francisco office!

Who We Are:

The teams in Twitter’s Legal Policy (LP) department work to safeguard the user’s voice in balance with manageable risk through policy enforcement that promotes trust in Twitter. Areas of focus include privacy and intellectual property rights, government and law enforcement requests, advertising policies, and safety advocacy.

We are seeking a detail-oriented, flexible, and proactive person, with a gift for prioritizing multiple tasks in a high-demand environment! If you fit this description, you should join our Trust & Safety team!

What You’ll Do:

Twitter's Trust & Safety seeks a goal-oriented, focused person to join our Legal Policy team in San Francisco and help keep our legal process operations organized and on track. You will focus on content removal requests from around the world.  If you're detail-oriented, dedicated, analytical, and have a knack for managing multiple tasks efficiently, apply today!

• You will handle global content removal requests, including document intake and processing. 
• You will work closely with Legal Policy team members in Ireland, San Francisco and Singapore on prioritizing requests and making the team’s operations more consistent. 
• You will join on an on-call rotation, working closely with other members of Trust & Safety to provide timely responses to emergency requests from all over the world.

Experience in reviewing, documenting, and tracking legal requests is preferred. You will be responsible for supporting your team in making sure requests are processed and tracked in an accurate, efficient, and timely manner.

Who You Are:

• You have a collaborative and optimistic mindset 
• Seeking an entry level position, and have limited or no prior work experience.  However, any experience you have with high volume document intake and processing is beneficial.
• At ease with providing clear and concise responses to time-sensitive requests
• An excellent communicator, and will maintain open, thorough, and regular communication with teammates and cross-functional teams
• Flexible and can adjust accordingly to ensure team efficiency and deliverables are met
• Capable of identifying anomalies or unusual patterns in requests you handle
• Attentive to detail, organized, and able to prioritize tasks in a dynamic work environment even when they are sometimes monotonous
• A keen decision maker, self motivated, and a team player
• Deliver consistent, high-quality work on a timely basis

Qualifications:

• Excellent business judgment and strategic thinking; extremely detail-oriented

• Specific experience working with content removal requests

• Exceptional communication and writing skills 

• Passion and enthusiasm for protecting user privacy and freedom of expression

• Perseverance, determination, and grit; a stand out colleague

• Ability to work on repetitive tasks

• Availability to work on weekends. Schedule could include Monday-Friday and/or weekend coverage (Sunday-Thursday or Tuesday-Saturday)

• Fluent in Russian

Preferred qualifications:

• 1-3 years in a Legal Policy or Trust & Safety role at a tech company or as a paralegal, or equivalent experience 

• Bachelor’s Degree or equivalent education/experience

• Multilingual (German language skills are a plus)

NOTE:

Role involves exposure to sensitive or graphic content including but not limited to vulgar language, violent threats, pornography, and other graphic images.

Please be sure to specify all languages and level of fluency in your application/resume.

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran, genetic information, marital status or any other legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records