Twitter is committed to serving the public conversation by helping users stay informed and discuss what matters. In order to better facilitate the public conversation, we are seeking a Senior Researcher to be a part of the team. Our research helps inspire, design, and build the products that fuel Twitter's mission to give everyone the power to create and share ideas and information instantly, without barriers. Research has a direct impact on product strategy, roadmaps, and the detailed design of new experiences that help users stay up to date with what matters most to them and connect to others with shared interests. We are part of a larger design and research team that is full of amazingly hardworking and fun people who are passionate about Twitter’s ability to help people see beyond themselves and connect with the larger world in a meaningful way.

Twitter is looking for a passionate Sr. Product Designer to join the design team working on the Twitter Developer Platform Experience and the Twitter API. This is a rare opportunity to drive impact at scale, enhancing the experience of external developers who work with the Twitter API and Twitter data. The Twitter API has been used by millions of developers to build integrations with Twitter, from “hello world” apps in classroom settings to the most-used consumer and business products in the world.  We help businesses, academics and hobbyists to #understand what is happening in the public conversation, #engage with people on Twitter, #learn how to code, #play by creating unique Twitter interactions and #enhance the core Twitter experience itself. As a result, we believe the Twitter API plays an essential role in Twitter's future and great design plays an essential role in the ability of developers to succeed and innovate with the Twitter API.

The Twitter Developer Platform team is highly collaborative, driven and friendly. Design, product, engineering, marketing and developer relations teams partner closely to execute on projects and envision future roadmaps. We have a direct impact on product strategy, roadmaps, and the detailed design of new experiences. We believe in building strong relationships, surpassing expectations, and having fun along the way.

As part of the Design and Research organization at Twitter, we do our work with a set of 8 principles in mind. It’s our mission to uphold these principles and have them reflected in the experiences we design and build:  

• Stand for people: From helping people stay informed to engaging in the public conversation to growing their businesses, always advocate for what is best for the people we serve. 

• Live in culture: Be immersed in and inspired by culture and counterculture.

• Set standards & break records: Strive for greatness. Don’t shortchange, shortcut, or settle.

• Work out loud: Share your work and your POV. Create generously. Be transparent.

• Real talk: Give direct, honest, timely feedback that meets people where they are—and helps them along their professional journey. 

• Always be learning: Run toward what you don't know.

• Own it: Be responsible for your work, and accountable for the impact it has on other teams and those we serve. Bias toward action. Be decisive. Optimize to fail quickly, and iterate.

• Soar: Bias toward action. Be decisive. Optimize to fail quickly, and iterate

As a member of our growing team, you’ll bring a mix of strong product design experience, “Design-Thinking” methodologies, design-system knowledge, talent, expertise, and innovative product insights to the role. You’ll balance a rigorous user-centric perspective with the ability to make bold decisions and move the product forward in a fast-paced development environment. You’ll foster collaboration and consistency across teams and products by working closely with product managers and engineers (local & distributed) to build great experiences for developers using Twitter’s data products. You’ll partner with our Research team to find opportunities and integrate user insights into product strategy and design. You will always champion user experience, product consistency, and design excellence.

Who You Are

If this sounds like a fit for you, you probably have:

• 10+ years experience designing and building products for mobile & desktop experiences in a fast-paced and dynamic cross-functional environment (B2B & B2C)

• Expert in product design, user interface, interaction, visual, motion, storytelling, and prototyping across web and mobile web platforms

• Design lead responsible for large scale projects and mentors other designers

• Expert with design tools (eg. Figma, Creative Suite) and prototyping tools (eg. Framer, Principle, Origami)

• Expert working with and contributing to design systems and componentization

• Experience iterating on design with experimentation (e.g. Multi variant testing)

• Excellent communication, presentation and collaboration skills with a strong ability to influence cross-functionally at all levels

• Expert driving product strategy in collaboration with Product and Engineering leaders

• Ability to tackle complex (sometime ambiguous) problems and be able to identify and mitigate risks 

• Ability to define strong hypotheses and incorporate data into your design process

• Comfort in a fast-paced, highly-dynamic environment with multiple stakeholders

• Comfortable presenting and working with senior executives

• Embraces and encourages diverse perspectives to inspire product thinking

• Passion for identifying and solving customer problems

• Business acumen

• #LoveTwitter

Added bonus

Great but not required:

• Experience building tools for developers.

• A passion for and interest in data and data visualization.

• Experience with coding (HTML, CSS, Javascript, React…)

• Company Description

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.