Twitter is what’s happening and what people are talking about right now. For us, life's not about a job, it's about purpose. We believe real change starts with conversation. Here, your voice matters. Come as you are and together we'll do what's right (not what's easy) to serve the public conversation.

Who we are

At Twitter, we work on some of the world’s largest distributed systems -- our core infrastructure receives hundreds of millions of Tweets per day and serves tens of billions of API requests, all with an uptime over 99.9%. Our other systems operate at a similarly staggering scale: we serve over 2+ billion search queries per day, render hundreds of millions of ad impressions, process hundreds of terabytes of log and interaction data daily to drive billions in bottom-line revenue.

The Data Management Organization (DMO) is chartered with making data discoverable, usable, and compliant. We shape Twitter’s data strategy through cutting-edge tools and services and by managing Twitter’s end to end data lifecycle. As a member of this team, your work will be central to driving progress in privacy, security, and customer trust, through impactful insights that identify corrective, preventive, and growth opportunities.

Who you are

DO YOU ❤️ #METADATA?

The Data Manager understands the true value of data in an organization, crafting and implementing data lifecycle processes and tools in collaboration with partners from Legal, Security, Engineering and Product teams from across Twitter. The ideal candidate is passionate about enterprise data architecture, data quality, privacy and data protection, and has a knack for influencing others using facts and insights.

In this role, you will grasp problems from your customers, disambiguate them through comprehensive requirements, and drive success through clear and measurable metrics. It will be your goal to bring innovation, along with data driven facts to the table.

Example activities include:

• Understanding data policies and how they can apply to projects, teams, and data

• Analyze data and metadata for how it’s used, shared, transformed, and consumed at Twitter

• Identify and triage bugs in data management processes and systems owned by the DMO

• Work with DMO customers to identify data pain points and either resolve them or request enhancements to relevant systems, standards, or processes

• Participates in inquiries and escalation events where tracking individual data across Twitter systems and codebases are required

• Fix  individual data issues within the Data Map, or alert relevant Data Stewards who can fix them

• Prototype and evolve processes that improve data productivity and efficiency using existing systems

• Streamline workflows for existing tools and technology

• Analyze how data flows around the organization and how this impacts the humans who work with data

• Build reports and dashboards to help non-technical users get information out of data

• Explore data to identify and explain anomalies

• Provide training to individuals and teams using DMO systems such as Datamp, Annotation, etc

• Work with Twitter engineers to implement data policies and drive compliance

Collaboration

• Team oriented; incorporate feedback quickly and seamlessly

• Self-starter who is looking to lead and advise rather than be told how to complete tasks

• Seek and navigate ambiguous problems

• Treat people well -- disagree without being disagreeable

• Work well across disciplines, e.g. Legal, Engineering, and Product

• Lead partners across the company in the maintenance of the data platforms used for internal and external reporting

• Bring domain expertise to data governance working groups and management committees

Desired

• Experience with data privacy, compliance and security control enablement

• Experience with enterprise data governance products (both in-house and on the shelf), eg Collibra

• Experience with data architecture, quality tools, and modeling

• Experience building analytics dashboards, reports, and/or data diagrams to effectively communicate ideas 

• Familiarity with User Experience (UX) design, particularly as it relates to using data

• Programming or scripting experience

• Demonstrated ability in data management and governance standards, data integration, rationalization, and pattern recognition

• Understanding of PII, GDPR, data privacy, and security and other compliance standards, both local and global

Required

• Exceptional verbal and graphic communication skills, with the ability to address both technical and non-technical audiences in the same context

• Project / program management, product road-mapping, functional requirements gathering, prioritization / Product Ownership

• Ability to assess technical shared service environments, identify problem areas, champion continuous improvement initiatives and drive innovation

• Positive, momentum-building evangelization with business and engineering partners

• General data analysis skills (SQL, spreadsheets, visualization)

• Experience with both operational and project responsibilities

We are committed to an inclusive and diverse Twitter. Twitter is an equal opportunity employer. We do not discriminate based on race, ethnicity, color, ancestry, national origin, religion, sex, sexual orientation, gender identity, age, disability, veteran status, genetic information, marital status or any other legally protected status. 

San Francisco applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.